224,903+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 224,903 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

224,903 total


Most selected providers in "June, 2026"

This chart shows the distribution of the most selected pet insurance providers in June, 2026.

Providers with highest rating

Embrace

20,008 reviews

4.9
Healthy Paws

11,406 reviews

4.9
Fetch

5,987 reviews

4.9
Trupanion

55,033 reviews

4.9
Pets Best

15,410 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

August 24, 2024

Pets Best was the best decision for my dog…

Pets Best has been an amazing partner in ensuring my best friend got the absolute best care possible. I wouldn't have been able to afford his very expensive surgery and diagnostics without their help. Getting pet insurance was the best decision I ever made.

Insurer: Pets Best

By: Arianne Reid

August 24, 2024

Overall great but have suggestions on wellness plan

I bought the Pets Best illness plan ($250 deductible + 90% reimbursement) and this company offered the lowest price compared with others. The reimbursement speed varied but all my cases have been solved so far without any problems. I read their policy, the insurance fee will remain the same once you buy it no matter how often you use it per year. I have a high-maintenance dog who needs to go to the hospital a couple of times per year so their policy reduces my concern. The only suggestion I have is for their wellness plan. I feel like it can be more flexible. For example, when the dog is old enough, the rabies often expires after 3 years, but if I bought the wellness plan, I cannot exchange the rabies category with any other vaccines, which is a waste of money I think. If they can have a more flexible plan, that will be even better.

Insurer: Pets Best

By: Cornelia Wang

August 24, 2024

Be patient

Have been a Pet's Best policyholder for 2 years and have filed a few claims. The submission is easy. Their communication is very timely and if additional information is needed it is to settle the claim to your advantage. Some of the other reviews I have read other reviews, noted the time the claim is submitted and the payment may be 4-6 weeks caused some dismay, however, they tell you upfront the time frame and want to settle the right way. Excellent company, BE PATIENT!!

Insurer: Pets Best

By: Joe Tomecko

August 24, 2024

They paid for everything they said they would.

They paid for everything they said they would, and didn't suddenly discover some fine print re-interpretation that meant they didn't have to pay, they just paid the claim and it was paid within days of submission. I had questions for a customer service rep and I got through almost immediately. To a human. Who walked me through what I needed with clear instructions. Worth. Every. Penny.

Insurer: Embrace

By: Donna Hume

August 24, 2024

Joshua Sabado was terrific

Joshua Sabado was terrific. He helped me pick out a good policy for my knew kitten.

Insurer: Fetch

By: Carolyn Chase-Stout

August 24, 2024

Always there to help and work with the…

Always there to help and work with the fur babies parents. Covers many items. The best

Insurer: Embrace

By: Sandrine Schultz

August 24, 2024

Beware! Go Elsewhere!

I would give them no stars if I could. They do not own up to the policy you get from them. A warning! Go elsewhere but don’t get pet insurance from Fetch!

Insurer: Fetch

By: Dannette

August 24, 2024

A good investment

Pets Best has been awesome for the past 2 years. The last 2 claims I submitted took longer than usual and I had to submit documentation 3 times but it was finally approved so I'm happy.

Insurer: Pets Best

By: CA Motorrad

August 24, 2024

So far it's great!

Just everyone I have spoke with was knowledgeable and helpful and courteous. Been a pleasure. Also all responses have been prompt. Thanks everyone it really means a lot to have a great experience. I feel it has a lasting affect.

Insurer: Spot

By: Theresa Theresa

August 24, 2024

Embrace carried us through 14 months of…

Embrace carried us through 14 months of cancer treatments for our prior dog, and with compassion at the end of life they terminated the prior policy without me having to contact them. When we welcomed our new puppy into our home I did not hesitate to take out an accident/injury policy with Embrace based on their remarkable customer service which shined when I contacted them about the new policy. They were very helpful, knowledgeable and patient answering all of my questions to assure our new pup had the coverage we desired. I have the utmost confidence in Embrace.

Insurer: Embrace

By: LJ Doxie Mom

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