221,653+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 221,653 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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The turnaround for claims
When I initially inquired for the insurance - it was great. All my questions answered etc. Had to do a wellness check which was fine when in and had it done - but why does claims take so long? This was my first one and I can already say I am not impressed. I just have in review - all documents were submitted right away so I am not understanding. I know I won't get any $$ back this time as my deducted needs to be used first but.....I am not impressed so far........I know I'm new but I am not understanding.
Insurer: Fetch Canada
By: Maria Silver
AGENT WAS PATIENT AND TOOK THE TIME…
AGENT WAS PATIENT AND TOOK THE TIME TILL THE ISSUE WAS RESOLVED
Insurer: Sonnet
By: Gbade Afolabi
Great Service!
Joshua Sabado was very helpful with providing me great pricing, and in depth information about signing my dog Harvey up for pet insurance with Fetch!
Insurer: Fetch Canada
By: Sofia Polimenakos
Love Sonnet
Love Sonnet, great customer service; very clear information online and over the phone. From inquiring to creating and purchasing a new policy it’s a breeze!
Insurer: Sonnet
By: Bianca Rinaldi
Healthy Paws is a great insurance company
Healthy Paws is a great insurance company for pets. We have used them for all 3 of our dogs and always had great customer service. Their online forms are easy to fill out and the turn around time is excellent, they honestly have a team that understands their customers concerns and the compassion to help their situations to be less stressful.
Insurer: Healthy Paws
By: Nancy
Great Customer Service
I’ve had Spot for a year now and customer service has been both friendly and helpful! Overall, an efficient and reliable experience! Highly recommend!
Insurer: Spot
By: Charlie
The emergency/accident/injury insurance…
The emergency/accident/injury insurance is amazing! Fast reimbursements and an easy-to-use app. The prevention is good, but we max out before the end of the year. Still I would choose Spot Pet Insurance again.
Insurer: Spot
By: K. Millick
Wonderful
We changed insurances due to customer services issues and claim issues. Previous company took well over 2 months to resolve any issues but made LOTS of promises. With Spot Insurance, everyone I spoke to has been very courteous and my claim was processed w/I TWO days! If I could I would give them a much higher rating
Insurer: Spot
By: Lisa Wilbanks Bennett
Excellent coverage
Excellent coverage; efficient claims processing
Insurer: Spot
By: Michael T
It is worth the cost
It is worth the cost! I had never had pet insurance. I saw a link for Spot in a company email. I am glad I signed up. It is easy to file a claim and the processing is near immediate. I am very pleased with my plan and would do it again.
Insurer: Spot
By: Nina Walton