221,653+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 221,653 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

221,653 total


Most selected providers in "May, 2026"

This chart shows the distribution of the most selected pet insurance providers in May, 2026.

Providers with highest rating

Embrace

19,917 reviews

4.9
Healthy Paws

11,271 reviews

4.9
Fetch

5,715 reviews

4.9
Trupanion

55,033 reviews

4.9
Pets Best

15,160 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

June 21, 2024

Dionnisios X.

Dionnisios X. Is an amazing personable person Should be recognized for his customer service as he’s very patient and diligent with his customer’s, talked me through the entire process, as I get frustrated going from screen to screen first time dealing with your company and was so impressed with his mannerisms, he definitely needs to be recognized , actually a merit raise would be totally appropriate Great employee…. Treat him well He’s looking out for the company

Insurer: Sonnet

By: Janine Arsenault

June 21, 2024

Fetches great employees too!

Amanda Mello is energetic, has a great personality, and is efficient! She was able to handle my change requests seamlessly and not take up my time.

Insurer: Fetch

By: Gabrielle

Verified June 21, 2024

Quality Pet Insurance at a reasonable cost

Always easy claims and super fast reimbursement.

Insurer: ManyPets

By: Lauri S

Verified June 21, 2024

Great experience. No problems

I personally have had excellent experiences with Fetch Insurance. I use the app to quickly upload the invoice and the medical records from my vet. (I just ask my vet's office to give/send me copies. This saves time.) I had gotten checks very quickly in the past. I recently put in my info for direct deposit so as soon as I got the notice my claim was approved (about two weeks), the reimbursement was sent right to my account.

Insurer: Fetch

By: Mary Kiewlak

Verified June 21, 2024

Very easy to submit reimbursements and…

Very easy to submit reimbursements and it is processed fairly quick. Only losing 1 star because I wish the highest coverage would cover a bit more :)

Insurer: Spot

By: Monica DLC

June 21, 2024

Be better

When speaking to investors, I'm sure the pitch of 'we're an AI-driven pet insurance service' helped you raise a bunch of money on the basis that you're able to handle as many claims as your servers can support. However, the experience feels cold and coupled with the long processing times, it feels like you're just hoping pet parents will become frustrated with your policy and give up and just eat the costs on anything that isn't a rare major procedure. On its best day, Fetch feels like a slog to get reimbursed for costs that are all getting declined for a combination of poor reasoning (Condition was present before policy + condition is present now -> decline b/c it's a pre-existing condition and not re-infection) or just b/c there's legalese that the company is leaning on to restrict payments. It's insane that you have standard language that restricts reimbursement for curable conditions that existed prior to the evaluation period that then resets the timer for that period if it re-emerges. It's just a way to avoid reimbursing for anything 'common'. Not milking patients for cash on the basis of love for their pets will build more loyal customers in the long-term. Do better.

Insurer: Fetch

By: Rodion

Verified June 21, 2024

I expected more of Rosie’s annual…

I expected more of Rosie’s annual wellness visit with vaccinations to be covered under the insurance.

Insurer: Fetch

By: Eileen

June 21, 2024

Setting up a new policy with Fetch

Amanda was very helpful and informative in helping design an insurance plan for our newest family member. Her enthusiasm and love for what she does was evident throughout our conversation. Amanda's extensive knowledge and ability to answer all my questions made our choice for pet insurance easy.

Insurer: Fetch

By: Nicole Braccioforte

Verified June 21, 2024

After Life Respect

Spot claim process was easy and fast. When my pet passed away, they did not hesitate for after life care. They even called to give condolences. Admire the respect and how I did not feel like a number in the end.

Insurer: Spot

By: Devin

Verified June 21, 2024

She was very informative and explain…

She was very informative and explain everything to me in detail and even went back in my account to explain the increase in my policy

Insurer: ManyPets

By: Diane

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