221,891+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 221,891 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

221,891 total


Most selected providers in "May, 2026"

This chart shows the distribution of the most selected pet insurance providers in May, 2026.

Providers with highest rating

Embrace

19,923 reviews

4.9
Healthy Paws

11,282 reviews

4.9
Fetch

5,739 reviews

4.9
Trupanion

55,033 reviews

4.9
Pets Best

15,167 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

July 02, 2024

The Fetch website was very informative

The Fetch website was very informative, but pet insurance advisor Amanda Mello really helped seal the deal and we signed our new puppy up with both an accident and wellness plan. Amanda is very knowledgeable and seems to truly care.

Insurer: Fetch

By: Michael Boyer

July 02, 2024

ASPCA killed my dog

Run away from ASPCA pet insurance. Many other pet insurance companies have better ethical standards, not the ASPCA. I was forced to have my pet put down because this terrible company decided they did not want to pay for anything. I have no idea how this company has good reviews because even the vet did not recommend this company.

Insurer: ASPCA

By: Not Happy

July 02, 2024

The price was reasonable.

The price was reasonable. I will recommend to my friends. Thanks

Insurer: Sonnet

By: M R

July 02, 2024

Poor communication, customer service and lack of responsiveness

I had a collision (hit and run) on June 15th and completed the claim online in the app on June 15th and the report with the Collision Reporting Centre on June 16th. The adjuster took a whole week to call me and never answers his phone. Initially the repairs to my vehicle were approved. This morning (July 2nd) the repair shop called me to tell me that Sonnet has withdrawn the approval and they need another approval to proceed with repairs. No one from Sonnet called or emailed me to tell me this and when I spoke to a new adjuster this morning (file was transferred to her) she doesn’t know why her colleague withdrew the approval and she was not given the correspondence or dash cam footage from the previous adjuster. Poor customer service. Other companies might be a bit more expensive but will be more responsive if you have a claim.

Insurer: Sonnet

By: Stefan B.

July 02, 2024

FETCHED

I researched pet insurance for months. By the time I decided on Fetch in June of this year, I met your employee, Amanda Mello, online. Ms. Mello is as mellow as her surname sounds. She could not have been a better example of a good employee! She fetched me with her caring attitude about my puppy! Although I had multiple questions, Amanda answered each one with patience, compassion, and knowledge. Donna

Insurer: Fetch

By: Donna Hanks

Verified July 02, 2024

Great Pet Insurance

Although pet insurance can be quite expensive when your dog hits the age of 12, I have had nothing but a positive positive experience with Healthy Paws. I have never once had to fight them on a claim, they are fast with reimbursement and processing, and I have been with them almost 11 years. I appreciate this company and the ease at which they make the entire experience so that I can focus on my dog and her health. I do not often write reviews but I would definitely recommend this company for anyone looking for pet insurance.

Insurer: Healthy Paws

By: Kim C. & Bamm Bamm

July 02, 2024

pets plus us insurance review

entire process was easy, claims were processed in a timely fashion with no issues at all.

Insurer: Pets Plus Us

By: Lesley

Useful
Verified July 02, 2024

Wonder if you are worth it!

It is hard to rate you higher when you keep denying claims saying it is a previous condition. Having her anal glands extracted monthly is what she needs done to keep her healthy. Also, an $800 emergency doctor visit, and you paid $177. Makes us wonder if you are worth it.

Insurer: Fetch

By: Joyce

Verified July 02, 2024

Overall great experience

Prompt service, friendly agent and great coverage for an affordable price.

Insurer: Prudent Pet

By: C Kimball

Verified July 02, 2024

This was a hard claim to submit

This was a hard claim to submit. I had 6 all at once from an emergency. It was kind of overwhelming. However, when I called, the staff could not have been more hopeful and navigated me through the process.

Insurer: Fetch

By: steve keller

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