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Terrible customer service!
I have been trying to close my account for months with no success. Your service is very ineffective and expensive. Nothing is covered from our usual pet expenses and you make it impossible to chat with a human. Finally, I thought my account had been closed after lack of payment (i received an email to that effect) and thought I was finally free. Only to find out I got charged three months later, for 3 combined payments, which by the way were a lot higher than my known monthly fee. I need my account closed for good and the last payment reversed asap.
Insurer: Fetch Canada
By: Mariana Prestes
Easy to understand but Google suggested that this company does same day coverage but on the website it's only for accidents. Still have to wait for regular coverage
Insurer: MetLife
By: Jasmin Diaz Bernal
My experience was excellent with Spot…
My experience was excellent with Spot Insurance for two important reasons. First they showed compassion for my dog and myself. Second they acted quickly. I submitted my invoices and they took care of the rest. As a follow up, they sent an email expressing their compassion and later made a personal call checking up on me. I appreciate everything they did knowing how difficult my situation was.
Insurer: Spot
By: Pamela Giuliano
Smooth process
Smooth process. Clear options for coverage choices
Insurer: MetLife
By: Mark Crye
Super clear and was patient with my…
Super clear and was patient with my answers.
Insurer: Nationwide
By: Harmless Trust
I am a senior do not have cell phone…
I am a senior do not have cell phone and can not send you medical records or bills. Not easy to navigate unless you have cell phone.
Insurer: Fetch Canada
By: BARBARA LACIRENO
Embrace pet ins representatives were…
Embrace pet ins representatives were very prompt and helpful, friendly and caring. This was our first time getting pet insurance and they made it easy no stress! The claim process was quick and easy and I got my reimbursement within a few days.Im so glad we chose Embrace!
Insurer: Embrace
By: Priscilla Long
The cost of the monthly premium has…
The cost of the monthly premium has quadrupled since I bought the policy and it doesn’t cover routine visits. I pay far less for my health insurance and receive many more benefits
Insurer: Healthy Paws
By: Julie Marchini