221,891+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 221,891 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great coverage and quick service!
Great coverage and quick service!
Insurer: ManyPets
By: Nate Hill
Best and timely response from the…
Best and timely response from the person that attended to me.
Insurer: Sonnet
By: Olukayode Majekodunmi
Amazing customer service
Amazing customer service. So easy to deal with when you have any questions or concerns. I would highly recommend this insurance company.great team of employees Keep up the amazing work
Insurer: Sonnet
By: Brad Brock
Carmen was awesome!
Carmen was awesome! Very knowledgeable and kind with great Customer Service skills. She is a true asset to your company. I feel great knowing that my Daisy has great insurance!
Insurer: Prudent Pet
By: Mae
Very nice and helpful.
I am very new. The agents were patient and kind. 🐈⬛
Insurer: Prudent Pet
By: Isadora Kohon-Teran
Renewing the Plan
I had to call Embrace to inform them of my new debit card for payment . My dog's policy is due for renewal in the next week so I had to call them with the information . The consultant was courteous and efficient . I was able to complete the transaction quickly.
Insurer: Embrace
By: Ellen Blodgett
Súper easy to submit a claim!
Súper easy to submit a claim!
Insurer: Spot
By: Rielee Flodin
Amanda was awesome
Amanda was awesome! - very helpful enrolling and answering all our questions and helped with a discount as well.
Insurer: Fetch
By: Robert Bruner
Sent claim in
Sent claim in, and check headed to me a couple days later. Covered what our plan allowed. Happy so far.
Insurer: Spot
By: Teresa Webber
They Don't Pay Claims
I completed all intake forms and thought most of my claims would be paid. I filed some claims through their portal after five months but then had to send duplicates of invoices for another month. Then they decided I must send them my dog's health history back to a full year before I applied for coverage. After another month, they decided my dog had pre-existing conditions, all minor, and denied all but one claim, and the cost of that one came out of my deductible. So, 7 months paying premiums at $48 a month, and I'm out $350 in premiums with no coverage. Also, their communication by email is very slow and a 30 min wait time by phone. Do not recommend.
Insurer: Embrace
By: Laura