221,891+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 221,891 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Good experience
Stephanie was a pleasure to deal with! She answered all my questions with patience and knowledge.
Insurer: Prudent Pet
By: Laurene Converse
Claims are easy to process
Claims are easy to process, you collect your information and upload it on the website. I was reimbursed in a few days in accordance to my contract. When I had questions, staff were helpful and knowledgeable.
Insurer: Spot
By: Tom Mc
They have been not processing my…
They have been not processing my wellness claims for 2 years even though I submitted the invoice backup. They keep saying I need to submit additional invoices. There are no additional invoices my Dog has only one wellness visit yearly so there is only 1 invoice.
Insurer: Spot
By: Angela Snyder
Great customer service and easy app to…
Great customer service and easy app to use!!!
Insurer: Fetch
By: Linda
SCAM wellness plan - Dont' BUY!!!
I bought their Wellness plan hoping that they could reimrburse for the dental treatment and many things. After I actually got the dental receipts to them, they refused to reimburse it because it is not done by an official doctor? This was never explicitly stated in their claim. This is a plan with a lot of "hidden" rules and you won't get your money paid in!
Insurer: Fetch Canada
By: Knowknow
Fast respnse
Once the claim was updated, claim was approved and payment received quickly.
Insurer: Fetch
By: Richard
Best pet insurance company
I have insured my pets since they were puppies. I have always been satisfied with Healthy Paws insurance. They process all my claims in record time.
Insurer: Healthy Paws
By: Irene
Be wary of Sonnet!
I've taken the time out to find a trusted space to leave a review on Sonnet. The business practice of this company is sketchy at best. Their adviser said to me on the phone that it is my responsibility to check that they've stopped billing me and quoted some auto renewal clause as a reason why they kept charging me even after my policy had ended and I had informed them i would not be moving forward. I had started a new and separate policy with them. Given that i had multiple insurance policies with them, they were not willing to make any compromise and informed me that i would be referred to a collection agency if i didn't pay up for a service that i didn't want and had been cancelled. Needless to say i have cancelled all my policies with Sonnet and i definitely will not be recommending their online business to anyone. I'll be offering disclaimers and advising clients to be careful of their shady practices.
Insurer: Sonnet
By: vince nwosa
Always peace of mind
My dog had a mass on his lip that was getting bigger and not going away. Regardless of the fact that I have pet insurance I only reserve it for those very necessary times. He went in for a procedure to have the mass removed and thankfully it was benign. But the peace of mind that brought me to know this was priceless and without Pets Best it would not have been possible. The procedure costed over $3000 and I was already anticipating both my deductible and 10% copay. I filed the claim and within a week it was reviewed and approved for the expected amount. I just got my check in the mail and it was such a quick process. I had switched from another pet insurance because they did not cover office visits nor did they use that cost towards my deductible. Pets Best includes the office visit fee as a covered expense and towards your deductible. During the pandemic there was a delay in one of the claims I filed but it was expected as change in the times and increase in pet ownership clogged the system. Since then however I have never had any problems filing claims or receiving my payment. I’ll never change again.
Insurer: Pets Best
By: Dee
Excellent service
My dog has had several serious illnesses Ashe has aged forward and everonehasnrencostly it was so reassuring knowing that HP was there to guarantee his care
Insurer: Healthy Paws
By: Mary