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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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amazing customer experience
we have been really happy so far - it’s been 3 years
Insurer: Pets Best
By: sindhu metpalli
All of these pet insurance companies are a Scam.
All of these pet insurance companies are scams. They wouldn’t even pay for end of life treatments because my deductible hadn’t been met, after paying premiums monthly for 7 years. You’d be better off just saving money every month.
Insurer: Pets Best
By: Jennie Blaha
The process was easy to do
The process was easy to do. I just submitted
Insurer: Embrace
By: Nina
This is the most worthless insurance I…
This is the most worthless insurance I have found. They make it very difficult to complete a claim. I have two Goldens each had an Episioplasty. ( diagnosis not on their drop down menu). However, one dog had surgery last year and it was paid after several attempts to get them to review vets documents which they had. This year other dog had same surgery and I know they have vets paperwork but have not agreed to pay claim.
Insurer: Embrace
By: Tomkat
excellent service
My young chhuahua need emergency treatment for ingesting something and this emergency hospital got him over his issues in less than 24 hours. Glad I had Met Life Pet insurance to cover most of the cost in a speedy, effective way
Complete Crap do not get
Complete Crap do not get. And it’s funny you read the good reviews and someone comments back. All the bad reviews not one comment so right there proves they have poor customer service. All my claims denied for some reason they can find. What a f”””””” waste of money could have used the money to pay my $1000 bill.
Insurer: Embrace
By: John Stone
Puppy’s vet visit.Filing my claim was easy and payment…
Filing my claim was easy and payment was prompt.
Insurer: Spot
By: Sue
Great Team
The team kept me updated on the process and helped me get everything I need to file a claim. It was very easy and the team was helpful.
Insurer: Embrace
By: customer
I appreciate the swiftness of the…
I appreciate the swiftness of the reimburstments and how well constructed the website is.
Insurer: Spot
By: Horace Clarke
Great company
Great company, easy online access, quick turn around on claims, transparent explanations. 5 stars!!!!!!
Insurer: Spot
By: Karen Dittman