224,825+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,825 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Claim denied without even requesting the vet records
Unfortunately our insurance claim was denied prior to them even requesting the medical records for the claim. Now that we have started the appeal process, they finally requested the vet hospital stay notes from the veterinary office. How do you deny a claim without even researching it?
Insurer: Embrace
By: Amanda LaGrange
Samantha was so amazing in assisting me…
Samantha was so amazing in assisting me with my claim and understanding my policy. She took the time to repeat herself when I had the same question more than once. I was very pleased with her service. Thank you Samantha!
Insurer: Fetch
By: Dana Barbera
Long refund time
I disliked how long it takes to get my refund. It was a over a month from date of service.
Insurer: Pets Best
By: Stephanie Harvill
Site was easy to navigate
Site was easy to navigate. Easy to customize your pets plan and reasonable rates.
Insurer: Prudent Pet
By: Rebecca Diaz
The app is extremely helpful
The app is extremely helpful. Grateful for how Embrace kept me up to date on the process. Pretty quick turnaround once they start reviewing the claim.
Insurer: Embrace
By: Crystal Puertas
I have been waiting for months for a…
I have been waiting for months for a reimbursement, the other worst insurance company I’ve ever had to deal with
Insurer: Embrace
By: Albert Sackal
Sonnet Insurance ***
Great Rates cheaper than must companies. They’re loyal to their customers and appreciate our business. I just renewed my policy with them & added a 2nd vehicle👍🏾 I’m satisfied ❤️
Insurer: Sonnet
By: Michelle
This was the worst experience from an…
This was the worst experience from an insurance company. Because you guys did not try hard enough to reach the company asked me to reach out that is not my responsibility. And then proceeded to take three months just to give me my return that’s not even a full return for $19. The whole experience is Ridiculous And I will be looking for another insurance
Insurer: Embrace
By: Bethlehem Amoah
Whenever I have phoned with a question…
Whenever I have phoned with a question the staff have been extremely knowledgeable, helpful, friendly and polite. When I have made a claim it went through quickly and efficiently.
Insurer: Fetch Canada
By: Roxy