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Takes too long but thanks for the…
Takes too long but thanks for the reimbursement!!!
Insurer: Fetch
By: Robin
Takes too long but thanks for the…
Takes too long but thanks for the reimbursement!!!
Insurer: Fetch
By: Robin
Takes too long but thanks for the…
Takes too long but thanks for the reimbursement!!!
Insurer: Fetch
By: Robin
Takes too long but thanks for the…
Takes too long but thanks for the reimbursement!!!
Insurer: Fetch
By: Robin
Takes too long but thanks for the…
Takes too long but thanks for the reimbursement!!!
Insurer: Fetch
By: Robin
Slow at receiving reinbursment
Slow at receiving reinbursment
Insurer: ASPCA
By: Cynthia Brooks
The timeliness and processing of claims.
The timeliness and processing of claims.
Insurer: ASPCA
By: Nechelle
So fast with claims and so easy to put…
So fast with claims and so easy to put in a claim via the app. Highly recommend
Insurer: ASPCA
By: Geofredo Santiago
Dont get pets best.
Taken over a month to process a claim twice. Denied both times anyway. No active customer support. Attempted to call multiple times. Just ended up waiting for half an hour and hanging up. Explanation of denial left to the customer to dig through lengthy legal documents to understand. It seems like if its going to cost the insurance any amount of money more than youre giving them its denied. My policy said it included prescription medication but was denied because of a loophole classified as cruciate ligament. Just not happy at all.
Horrible Coverage with Pets Best
Do not waste your time with this company. I started my new puppy on this insurance at 5 months old and my first (3) claims were denied due to "pre-existing conditions". Each claim took over 1 month to even get an email back which was apologizing for the delay and they all just provided the same rejection response. After trying to file an appeal for the last claim I just received an email saying they are terminating my coverage the following day. Horrible response time, customer service and overall experience with PetsBest.