224,914+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,914 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Ebony and Beau love Spot pet insurance
The ease of online claim submission and the speed of payment once submitted. Thank you
Insurer: Spot
By: Lisa Gibbons
Good customer service
Good customer service. Very helpful and courteous staff when calling with any questions or needed information.
Insurer: Embrace
By: Christine
The worst pet insurance there was…
The worst pet insurance there was always some reason why they couldn’t reimburse me for my dogs appointments or emergency visits
Insurer: Embrace
By: Consumer
Waste of Money
Our first time we submitted a claim, the procedure should have been covered but we didn’t get any return due to a deductible. That was a let down, but we shrugged it off. The second claim we submitted, the deductible also ate into it and three of the line items weren’t covered. After dishing out over $200 for this one visit, it felt pretty crappy to only get $50 back from Pets Best. Additionally, it took them over a month to pay out. We submitted our claim on 8/9 and then they changed our claim date to 8/12 and it was stuck in the review process until yesterday. “Follow-up” was three boiler plate emails saying “Sorry for the delay” with no real reason for the delay. We didn’t re-up on our plan and feel like Pet’s Best made out with our $ after paying close to $400 for a premium. Will avoid forever.
Insurer: Pets Best
By: Joanna
Wait time on the phone before someone pick up
Wait time on the phone before someone pick up is out of proportion
Insurer: Embrace
By: Victor Francis
Thank You Embrace!
Embrace has processed my claims efficiently which is a relief as I am dealing with an aggressive cancer in my beautiful Bernese Mountain Dog Beau. I have used Embrace for my last three dogs and I am grateful to have their service and support during heart wrenching health issues and times with my beloved dogs. I highly recommend Embrace to my friends and family. Thank you Embrace for making a very heartbreaking and stressful time, more bearable.
Insurer: Embrace
By: Kimberly Stockwell
Fast and easy
Claims are easy and fast and we've had multiple. Nothing but excellent support so far
Insurer: Spot
By: James M
I like Sonnet initially but....
I am writing to express my concerns and seek assistance regarding the recent pending cancellation of my auto insurance policy due to non-payment, which was a result of several misunderstandings. I acknowledge that I missed two payments. However, this was due to a misunderstanding on my part. I promptly made each payment as soon as I realized the oversight. Unfortunately, I did not receive any warning or reminder indicating that another missed payment would result in the cancellation of my policy. Instead, I received an email stating that my next due payment date had been adjusted and carried forward to the subsequent due dates, which led me to believe that I was given additional time to settle the bills. The due date mentioned was August 30. On August 29, I logged into my account intending to pay the combined bill, only to be surprised by a notification indicating that my insurance was scheduled for cancellation on September 20, with no option available to make the payment. After contacting a customer service agent, I was informed that reinstating my insurance was not possible, which was extremely disheartening. Today, I received three registered letters from my condo security, which included notices regarding my missed payments and another cancellation notice. This has been a frustrating situation for me, as the lack of communication and subsequent misunderstandings have led to this point. I am earnestly requesting a reconsideration for my insurance to be reinstated. I am willing to make any necessary payments immediately. I truly value the service Sonnet Auto Insurance provides and hope to resolve this issue amicably. my policy#502035048 Thank you for your attention and consideration.
Insurer: Sonnet
By: customer