225,027+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 225,027 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Miguel was a great help
Miguel was a great help
Insurer: Sonnet
By: Amanda Campbell
Amanda Mello is was such a pleasure to speak to.
Amanda Mello is such a wonderful customer service focused Pet Advisor. She made my process so easy, to add our new dog "Teddy" to my existing policy. I appreciated her time management skills, engagement and upbeat attitude. Good customer service is a rare skill and her attitude is exemplary.
Insurer: Fetch
By: Melissa G.
Very easy to submit a claim and get a…
Very easy to submit a claim and get a response. They let you know if there is a delay. Great Pet Insurance and will highly recommend.
Insurer: Pets Best
By: Kathy
Easy reimbursement procedure
Easy reimbursement procedure
Insurer: Embrace
By: Joseph Solomon
Ease of making a claim
Ease of making a claim. Great customer service
Insurer: Fetch Canada
By: Natalie Barton
I think the response from the customer…
I think the response from the customer service person reviewing this request and how professionally they kept me updated.
Insurer: Embrace
By: Millie
Healthy paws is excellent Insurance
Healthy paws is excellent Insurance. My five month old puppy had an accident in our pool and two weeks later had another problem with an obstructed intestine needing surgery. Healthy paws was there for both incidents without question and handled the claim quickly and completely. As long as I have a pet, I will always have Healthy Paws insurance. Thank you Healthy Paws!
Insurer: Healthy Paws
By: Jennifer S
Beware if your pet has had anything before you buy the policy.
On their site, Fetch says it will cover curable “pre-existing” conditions after one year. What that actually means is they will cover an illness that doesn’t recur one year from the start of your policy. If it does recur within that year they add an additional year before they cover it. So it isn’t actually one year, it is two. My dog got her second respiratory infection ten months into the policy (18 months after she had been cured). They denied everything. So buyer beware of your dog has anything a year before you buy the policy- even an infectious disease. The only good thing about the policy, the person I talked to when I canceled was really nice.
Insurer: Fetch
By: Britanny
Good companylast few claims have been so easy…
The last few claims have been so easy and we receive payment the next day, which was super nice however a trip earlier when I had an emergency and Las Vegas took so long to process and kept asking for the same documents so that was a little disconcerting
Insurer: Embrace
By: LINDA BISCHOF