222,048+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 222,048 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I found the site very glitchy
I found the site very glitchy. It kept freezing up on me, and the boxes were hidden from view as I was filling them in.
Insurer: Fetch
By: KMC
Great company and fast responce on…
Great company and fast responce on claims
Insurer: Spot
By: Carolyn Olalde
I have a dog with no issues
I have a dog with no issues. I have never received money from the $500 deductible! Her insurance started out around $400 as a puppy now it is almost $800. It’s BS! I go through USAA and thank god for the discount!
Insurer: Embrace
By: Jamie McConnell
If I could do 0 stars I would
If I could do 0 stars I would. My dog is a 11 year old healthy MN chihuahua. They charged me $70 a month with a $1000 deductible and after 1 year of zero claims they increased the charge to $110/month. My dog was perfectly healthy the whole time but because he had a small skin tag on his wrist they informed me they wouldn’t cover if he ever got cancer and his ALT ONE TIME was elevated by 0.1 point which neither of his doctors were worried about but therefore they wouldn’t cover any liver issues even though it was back in the normal range when I checked it less than 3 months later. You’re better off saving $200 a month than paying Thais company. And that is coming from a certified veterinary technician who also should’ve gotten a discount for working in the field but didn’t.
Insurer: Embrace
By: Emily LeSueur
Customer service helped me obtain my…
Customer service helped me obtain my secure code on a public computer. Very helpful!
Insurer: Sonnet
By: mtaubinrogers.com
Best Pet Insurance & Customer Service
As usual, Embrace comes through for me for my best little pal’s health. We’ve been with Embrace for about 3 years and it is true that the health decisions are easy because of the coverage I selected ($200 deductible, 90% reimbursement & wellness) & the speedy process. I’m “5 Star” happy. Some folks are upset about long waits on the phone…o one that a BIG issue has been due to weather conditions in some areas that have caused delays for a few weeks. But be patient as yesterday the wait was a LOT shorter. 👍🏻😊🐾 Added—reimbursement came within 14 days. I ❤️my Embrace!!
Insurer: Embrace
By: Lucia Bartoli
A+ Customer Service
What an amazing experience I had with agent Amanda Mello! She was so pleasant and knowledgeable, which is something you don’t find too much of these days in any aspect of customer service. I’m excited to be a part of the Fetch family now, as Amanda answered all of my questions, putting this first time pet insurance buyer at ease!!!
Insurer: Fetch
By: Regina Ragusa
The reimbursements are wrong
The reimbursements are wrong. I never had this problem w Pumpkin
Insurer: Spot
By: Christine Cobb