222,048+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 222,048 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Timeliness of processing claims, can't wait to pay my credit card!
Initially, I was hesitant about getting pet insurance since I had read bad reviews about them. Thank goodness I opted to get one. One day, my cat Cali was not herself and was wailing. My vet was closed, so we took her to the ER. The amount due was $1,200. I submitted the claim, assuming I get reimbursed 10%. What a pleasant surprise! The insurance reimbursed me 90% after the deductible, they processed the claim within two weeks! Thank you Spot Pet Insurance!!
Insurer: Spot
By: Gloria Namroud
First Claim
Had my first claim and it was super easy to do it! I got my reimbursement very quickly.
Insurer: Pets Best
By: Jami Y
The company is paying the claims fast
The company is paying the claims fast
Insurer: Spot
By: Carolina Castro
The request to cancel my policy after…
The request to cancel my policy after my dog passed away was handled quickly and kindl.
Insurer: Embrace
By: Michael
Healthy Paws is wonderful.
Healthy Paws is the best pet insurance provider for my 2 fur babies. Both have had significant health issues (one had 2 torn CCL and one had a spinal stroke that left him paralyzed in his rear legs for several months). We wouldn’t have been able to provide the needed care for both of them without Healthy Paws. For our paralyzed pup, Healthy Paws also covered rehab services. Very quick claims processing and payout process. Cannot say enough positive things about the coverage and service.
Insurer: Healthy Paws
By: Christine
All my questions where answered
All my questions where answered. I also got a lot more information on how to handle my little girl. Thank you so much for all the help!
Insurer: Prudent Pet
By: Destinee and Anthony Olivares
Reduced coverage, processing issues, customer service not as good
ASPCA used to be slow in processing claims at times, but the coverage was good and the customer service intelligible and pleasant. Since June 2024, I have had poor service. I have been asked 2 and 3 times for copies of invoices provided with the original 2 claims for medicine refills. I had another claim that decided the problem was an incident and only warranted paying for 1 dose of a medical problem that needs a minimum of 3 spaced doses. If such coverage no longer is in the policy, it certainly wasn't made clear at policy renewal. It had been covered before. This presumably is the work of PTZ Insurance Agency hired by ASPCA to replace their previous service. When cost cutting becomes finding ways to not reimburse, it no longer is coverage. Also, customer service is less capable and have thick accents so hard to understand. They give advice that contradicts emails from the claims service. I have used ASPC for a few years for various pets. But this more recent experience leaves me concerned and very dissatisfied!
Insurer: ASPCA
By: Maisie mom
Don't be fooled by how 'simple' Sonnet is.
These guys are crooks. Moved and got a quote for my new place, and was the reason we kept our car insurance with them. Policy came up for renewal, and the email notifying me included that quote. Upon logging in, noted premiums were going to be 300% higher! Spoke to customer service, he blamed it on a "known glitch" and there was nothing they could change. Unacceptable, cancelled as soon as I could.
Insurer: Sonnet
By: Monika