224,680+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,680 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Customer service
Customer service response was quick and very professional
Insurer: Sonnet
By: Walter Liberatore
Rates went up considerably and it takes…
Rates went up considerably and it takes forever for a claim
Insurer: Pets Best
By: Brian Fuller
Most helpful person I have dealt with…
Most helpful person I have dealt with throughout my experience.
Insurer: Fetch Canada
By: Santpreet Bajwa
Excellent User Experience on the website and quick response time
The website is very easy to use and find the information you are looking for. I can submit a claim in less than 2 minutes. The best part, as soon as I submit my claim, I always look forward to receiving a response in as little as 24 hour and sometimes less.
Insurer: Embrace
By: Elise K. Manalang
Process takes long
Process takes long, and always asking for the same material each claims.
Insurer: Embrace
By: Andrew Brown
You guys have done an amazing job so…
You guys have done an amazing job so far with the insurance for Brandy. Thanks
Insurer: Spot
By: Brandy
Seems like there’s always a problem…
Seems like there’s always a problem with coverage or information from my Vet. My dog had nodules on his liver which is not uncommon for older dogs and a cyst on his skin so small it didn’t warrant any testing and these were both classified as preexisting conditions. Ridiculous.
Insurer: Embrace
By: JC
Excellent service from Embrace
I submitted my claim and it was a very easy process. I received timely emails regarding the status of my claim. My claim was processed and my reimbursement received in less than two weeks after the date of our vet visit. I have never received such amazing service from an insurance company. I highly recommend Embrace!
Insurer: Embrace
By: Shani
Was done quick happy with results
Was done quick happy with results
Insurer: Spot
By: Anna Bell
NEWLY INSURED AND GRATEFUL FOR SERVICE!
NEWLY INSURED AND GRATEFUL FOR SERVICE! I have always had dogs, but never had insurance. For our dog's 7th birthday I booked a wellness visit and purchased insurance for MY BEST FRIEND because we want CJ to have the best always in care. ASPCA was easy to process, when I didn't understand quite how to navigate my claim for the wellness visit the lady on the phone line was gracious and helpful. My reimbursement came right away - sooner than expected. I can't say I look forward to more dealing with this company or that would mean health issues for CJ, but I'm feeling protected financially because I took the step to protect him and us. Thank you. CJ'S MOM
Insurer: ASPCA
By: Judy & Jody