224,680+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,680 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Are not honoring the policy and customer service will not respond!
Just got a policy with Embrace for both my dogs. Sent in my first bill for an exam for one of them and they sent me a message on the app denied. I have emailed them twice via the link on the app asking why and to give me a call to discuss. No response!!! They are not honoring their policy and customer service is non existent!!!! Beware!!
Insurer: Embrace
By: Carole Knipe
Coverage confirmation
I called to confirm a coverage for my dogs. Although the message stated it might be a long wait, someone answered almost immediately. She answered my question and even went on to explain how I could get that coverage. She was friendly and knowledgeable.
Insurer: Embrace
By: Elizabeth Mariscal
to many request for policy send vets…
to many request for policy send vets contact still wanted another check up if the vets file is not good enough seems like looking for lop holes to not pay in future if needed
Insurer: Embrace
By: Mitch Bigda
Updating a previous review
Updating a previous review -- I have submitted everything and then some and still they refuse coverage. This insurance is an outright scam. I'm out money that could have gone to a company that would have actually done what it claims. Edit: For reference -- the claim they denied was for something 5 days outside of the waiting period and not a pre-existing condition. I will not allow them to lie about the scam they're doing.
Insurer: Fetch
By: Elijah Z. Wolff
Good experience
My experience with Embrace so far was great. Their premium for my older dog is reasonable. The claim process was straightforward and simple, and funds paid out within their promised time. I’d recommend Embrace to pet owners!
Insurer: Embrace
By: Rose Wu
Be patient when summiting your first claim.
I was almost ready to cancel due to not being able to complete the claim form on line but it has been resolved and the process is super easy.
Insurer: ASPCA
By: Mary Carr
never had an issue and the customer…
never had an issue and the customer service is excellent
Insurer: Embrace
By: Josh Parks
Everything you guys do for me and my…
Everything you guys do for me and my pups is amazing. So fast at claims with pay back Thankyou so helpful too
Insurer: Spot Canada
By: Cody Williams
Outstanding coverage. Great iOS app
Submitting a claim on the mobile app is easy and straightforward. Coverage is outstanding. On a recent claim of $253.50 we received $204. I would have given 5 stars if the reimbursement took only a few days instead of 10. Still that’s very reasonable.
Insurer: Spot
By: Robert Buzby
Terrible claim experience
Terrible claim experience
Insurer: Embrace
By: domenika