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Pet parents across the U.S. and Canada have left over 224,945 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Very Understanding and Sympathetic
We had to euthanize our 13 year old Brittany so I had to call Embrace to cancel her insurance. Ash was very helpful and understanding as he walked me through this painful experience. Embrace has been great covering my Brittany's medications and frequent doctor visits in the last year. I plan on keeping my insurance on my other 2 dogs with them and if we decide to get another, we will without a doubt insurance it with Embrace.
Insurer: Embrace
By: John DeLeo
The company make it easy to file a…
The company make it easy to file a claim. Also the claim is process in a timely manner.
Insurer: Spot
By: Dorothy Miller
PetsBest is very simple and straight…
PetsBest is very simple and straight forward! I have had no issues using PetsBest. They are fast and reliable! :)
Insurer: Pets Best
By: tiffany vogler
Great experience with Embrace
We have had Embrace for several of our pets and been impressed with the timeliness of their claims process.
Insurer: Embrace
By: Christine Nelson
The death of my dog.
She was warm compassionate and totally understanding of the loss of my dog.
Insurer: Embrace
By: Bronxgirl Eclectic
Is kennel cough really a preexisting condition
Up until this point Embrace has been great. My dog got kennel cough from daycare and the claim was denied because back in December, before we adopted her and before the policy took effect, she was diagnosed with an upper respiratory infection. They are claiming the Kennel Cough is a preexisting condition because it “could have been kennel cough” back in December. It’s maddening that I’m even in this boat given that … wait for it … KENNEL COUGH IS NOT A PREEXISTING CONDITION!!!! UPDATE: Sometimes it’s better to not reply to your patrons. Citing the policy and getting defensive is not a good look. Instead perhaps look at options you can provide your customers to potentially avoid situations like mine. Just a thought!
Insurer: Embrace
By: CJ Garcia
Horrible shoppping experience when…
Horrible shoppping experience when hidden processing fee (not disclosed upfront) at checkout add a significant increase to the premium
Insurer: Prudent Pet
By: Minh Vang
Fast easy to use site
Fast easy to use site. Company is very responsive.
Insurer: Embrace
By: Simone G
They closed my claim the first time…
They closed my claim the first time saying they didn't receive all of the documents without reaching back out to me. Then reopened it after I questioned it but didn't pay all of it. Will be shopping for new insurance.
Insurer: Pets Best
By: Allison Graceffo
They responded fast....good choice for…
They responded fast....good choice for pet insurance...
Insurer: Embrace
By: Adeline Raganas