224,911+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,911 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Claim denied on vague terms
Embrace had to stretch very far to avoid paying my claim. The very broad and very vague definition of dermatological conditions was used to prevent paying for cyst removal surgery on my dog. A rash voided a claim for surgery. I ended up paying over $700, and they were not there when I needed them most. I canceled.
Insurer: Embrace
By: Joseph Bruner
Pets Best has served us well
Pets Best has served us well. Our pup has bad allergies so we visit the vet a lot. I feel their reimbursements are very reasonable. The workflow is simple to upload invoices and turn around time is pretty good too.
Insurer: Pets Best
By: Otto
Ease of communication
I love the ability to contact a vet by phone for advice. My pup is active and has had 2 episodes with foxtails. Spot is helpful and responsive. Easy to work with. This is my first experience with pet insurance and am happy so far.
Insurer: Spot
By: Carol Picciotto
Smooth and painless
Smooth and painless I keep expecting there to be a catch, but the submission process is remarkably simple and they have approved everything other than a few items that I fully agree with. I'm accustomed to insurance denying things randomly, so I'm always nervous when submitting and reviewing the results, but so far Pets Best has accepted everything I feel they should.
Insurer: Pets Best
By: Steve Fink
Great Company for pets
They covered what they said they would in an expedite manner. They were pleasant to work with.
Insurer: Spot
By: Sandra Maslanka
Disappointed with the service
Disappointed with the service. They deny more claims than you realize and customer service is no help at all!! Be careful before signing up!!!
Insurer: Embrace
By: Janet Gruner
Kate was wonderful
Kate was wonderful. I had so many questions and felt like I was rambling. She was very patient, explained everything in detail and took care of all my issues and even did something extra to assure me everything was being taken care of. Thank you so much, Kate!
Insurer: Fetch
By: Barbara Bautista
The representative was thorough and…
The representative was thorough and explained everything in detail.
Insurer: Embrace
By: Barbara Zwart
The site was easy to use
The site was easy to use. I wish it had more spaces to clarify or explain the cost of the invoice. I had to do a deduction for the total cost but there were no spots to do so.
Insurer: Embrace
By: Patricia
Reimbursement are processed quickly and…
Reimbursement are processed quickly and with no hassle!
Insurer: Spot
By: Marlene S