222,202+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 222,202 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

222,202 total


Most selected providers in "May, 2026"

This chart shows the distribution of the most selected pet insurance providers in May, 2026.

Providers with highest rating

Embrace

19,929 reviews

4.9
Healthy Paws

11,290 reviews

4.9
Fetch

5,763 reviews

4.9
Trupanion

55,033 reviews

4.9
Pets Best

15,208 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

August 15, 2024

Great Pet Insurance!

MetLife did an awesome job processing my claims and reimbursing me any money that I paid out of pocket. But please keep in mind 1: You have to pay out of pocket the day of the visit. 2: the claiming process states 5-10 business days for processing but takes more like 15-20 business days (just have some patience). 3: Having a pet is expensive so have a rainy day fund just in case. Other than that the customer service representatives are amazing and very understanding. You get what you pay for so a good tip: Don’t pay for a cheaper premium plan. Pay for a more expensive one so you’re not paying so much out of pocket during your pet visits. The reimbursement will come in handy later on so you don’t feel like your pockets are completely empty.

Insurer: MetLife

By: Miya

Useful
August 15, 2024

Fast and simple process no hassle

Fast and simple process no hassle

Insurer: Sonnet

By: Lebogang precious Ramulongo

Verified August 15, 2024

Conflicting information

It took a VERY long time. I was told some things weren't covered as they were part of the wellness charges. And then when I requested the itemization I was told everything was covered except for a med that wasn't FDA approved. It was very confusing with the conflicting information.

Insurer: Embrace

By: Harley Chick

Verified August 15, 2024

I like the pet insurance the only thing…

I like the pet insurance the only thing I don’t like is that the wellness is very limited when I feel like it should be unlimited or a higher limit especially since they animals have to get so many shots every year and when they are puppies they have to be really fully checked and everything else.

Insurer: Embrace

By: Makenzie Kopas

August 15, 2024

I been an Embrace customer over 10…

I been an Embrace customer over 10 years. They are the best. My two Boston Terriers passed and now I have a Mini Golden Doodle. I had several companies asking me to join but I said no. I came back to Embrace. I will refer them to my family and friends

Insurer: Embrace

By: Martha Jones

August 15, 2024

It was amazing

It was amazing, I was told everything I need to know about insurance for my lovely Pet she was amazing and enthusiastic

Insurer: Fetch

By: Everett Brown

August 15, 2024

Good

Good. Very good.

Insurer: Embrace

By: Patricia Stephens

August 15, 2024

Poor value for the money

Poor value for the money. I bought a policy when my dog was a puppy, thinking it would be a prudent move after spending a fortune on care in my last dog's final year. However, I've never had it cover a single thing. In my dog's first year, he had a few minor issues - an eye infection, giardia when he flew over from Europe, some tummy upset. Just like children, dogs get minor illnesses as puppies. They're hardly "chronic" or pre-existing conditions. If I have diarrhea after eating food that disagrees with me, it isn't a pre-existing condition. The last straw was when my policy renewed this year. My premium has now almost doubled since I got it. My dog is only 3 1/2. For a few dollars more it would now be as much as my own monthly health insurance premium. This is unacceptable. Who can afford it? If it's this high at age 3, what will it be when he's 6? I may as well just open a savings account for a rainy day fund. But worst of all, shame on Embrace for making it difficult to cancel the policy. It cannot be done online and you have to call and sit on hold. Then, despite making it clear that I could not be persuaded to keep the policy, I got cold transferred to a "retention rep" who also tried to get me to keep the policy. They're just doing their jobs, but it's tacky as hell and really off-putting and cringe. Do better, Embrace. What a waste of three years of premiums. I got nothing for my money. Absolutely nothing.

Insurer: Embrace

By: Chanel B.

Verified August 15, 2024

This was my first time using Embrace

This was my first time using Embrace! I was impressed. The online form to submit a claim was simple and fast including uploading my invoices; Embrace contacted the veterinary hospitals for records directly which was great that I did not need to provide them; They sent me daily emails updating me on the status. Claims were accepted quickly with no questions asked and I receive a direct deposit into my account within a few days. The amount of the deposit matched what I had calculated!!! Seamless process. Thank you very much!

Insurer: Embrace

By: Julie Flood-Hoying

Verified August 15, 2024

Pays very very low on preventive and…

Pays very very low on preventive and puppy vaccinations

Insurer: ASPCA

By: Carol Moore

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