218,878+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,878 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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This is my first experience with Pet Insurance
This is my first experience learning about pet insurance. We are getting new puppies, and want to understand how this works. Amanda was amazing at explaining every detail to me. I really wanted to learn, and Amanda was very informative to share what I needed to know. Thank you Amanda!
Insurer: Fetch
By: Asega
Customer service very friendly and…
Customer service very friendly and knowledgeable
Insurer: Pumpkin
By: Maureen Zonts
Claim submission
Claim was easy to submit and literally only took 3 days to get approved and paid into my account.. fast service!!! Thank you Embrace!!!
Insurer: Embrace
By: Kellie
Leah is an awesome person
Leah is an awesome person. She was professional and helpful and listened to my concerns and helped to answer all my questions. Thank you to Leah!
Insurer: Fetch
By: Denise Duchene
Quick and easy reimbursement
I appreciate the quick and easy process to submit a claim. Our claim was approved within 2 business days. I was unsure about getting pet insurance, but I'm so glad I did. It's comforting to know we're covered if an injury or illness occurs.
Insurer: ManyPets
By: Nichole Rawson Clark
Health Pet Insurance
Thank you Leah for helping making my experience of understanding and purchasing pet insurance for our new baby, Kimberly! Although it’s always our prayer we never have to use it for anything serious, but it’s a piece of mind knowing we have it if we do. Thank you for explaining each level of coverage & cost. I always want to do what’s best for my baby girl.
Insurer: Fetch
By: Cathy
Amazing Service!!!
Good afternoon, I would like to say I had a wonderful experience with Carmen today. She was thoughtful and kind and very knowledgeable on the services that are available with Prudent Pet. She was very detailed in providing all options available to me. With her amazing service I was able to choose the best plan option for my animals.
Insurer: Prudent Pet
By: Aurelia Hemphill
Super friendly
Very friendly, nice, patient, informative, caring and loves their job! It shows too!
Insurer: Fetch Canada
By: Ashley Leduc
Claims processing takes forever with…
Claims processing takes forever with absolutely no notes for the customer or even their customer service reps. Keep getting told due to high value of claims and short staffing claims are delayed. When claims are finally processed, they will look for every reason NOT to payout a claim, even with proper documentation and letter from the vet. I would drop this insurance company if I didn't have to worry about pre-existing conditions under a new policy.
Insurer: Pets Best
By: Jason Rourke
STAY AWAY
Take a look at the Better Business Bureau reviews/complaints and think twice about insuring with Sonnet. They ignore emails/calls and constantly tell you “we’ll contact you within 24hrs” and then nothing. Denied rental coverage. Seems like they are constantly delaying settlement.
Insurer: Sonnet
By: Daniel Ayoub