224,929+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,929 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Good customer service
Good customer service, quick reimbursements, easy to understand communications
Insurer: Embrace
By: Ira Godsey
Long time subscribers, very happy
We have had Embrace Pet Insurance on our dogs for years now. They are great. Claims are processed quickly. They pay according to the policy. No problems. Some years we pay more than we have in expenses. Other years, something happens and they are a blessing! Veterinary care has gotten so expensive since covid that pet insurance is a necessity, not a luxury!
Insurer: Embrace
By: Ruth Praast Bolejack
Love how easy it is to file claims
Love how easy it is to file claims. Also received what they covered super quick. Very happy with Embrace. It brings me peace knowing if there is ever an emergency I am covered.
Insurer: Embrace
By: Rebecca Mazariego
Embrace Makes the Difficult a lot Easier
My brother spoke very highly of Embrace when he and his family lost its four-footed member a few years back. Since that time, I signed up as I have an aging kitty who now needs regular shots. Embrace has been so easy to deal with for something that is tedious and expensive. I feel like they know my situation AND my furbaby! I highly recommend them.
Insurer: Embrace
By: Chiara
Speedy claim; review and reimbursement
Documentation provided; evaluation done quickly and reimbursement could not have been quicker.
Insurer: Embrace
By: John Roig
Rebecca and Carmen are absolute asset…
Rebecca and Carmen are absolute asset to your company,, I recently added my babay coal to our family and insured to you thanks you
Insurer: Prudent Pet
By: Maria Nielsen
Timely reimbursement on a wellness exam…
Timely reimbursement on a wellness exam for my dog.
Insurer: Pumpkin
By: Pam Crow
I love using Spot insurance
I love using Spot insurance. Everything is laid out from the beginning as far as what they cover. The rest is easy online
Insurer: Spot
By: Judd Garson
Prudent Pet Insurance is incredible!!
Prudent Pet Insurance is an incredibly rare insurance company that actually cares about pets and pet parents. After a horrible experience with Spot Pet Insurance, I canceled Spot immediately and started searching for new plans immediately. Now a few things to know about my pets: - I have two cats and two dogs - one dog is 11 - 12 years old - the older dog has diagnosed and pretty serious hip pain and arthritis; this would be preexisting. - the younger dog and two cats are perfectly healthy I was so angry and in tears with Spot and their treatment of my pet family, so I cancelled it immediately and began to search for a more trustworthy company. I narrowed my search down to PetsBest, ManyPets, and Prudent Pet. I called PetsBest and was pretty pleased with their customer service. I hadn’t had a chance to call ManyPets. This didn’t end up mattering in the slightest. I called Prudent Pet and spoke to Steffie for over an hour this morning. She was so smart, kind, knowledgeable about the products and how insurance works in general. She provided me 10-star customer service, and, most importantly, she was HONEST. The company has an incredible history, story, and mission - not to even mention their incredibly priced products. My 11 - 12 year old dog’s monthly insurance is less than $70.00 for comprehensive accident, injury, illness, and vet exams with 250.00 deductible! What other pet insurance company offers such a top-tier, affordable product for such a good ol’ girl? NONE. I spent 8 hours researching. Steffie was such a delight to speak to. She was bright, shiny, personable, and like I said HONEST - which is the absolute most important thing for me. She explained pre-existing conditions in a way I completely understand and was empathetic about my girly’s hip issues. She even helped me set my policy up in advance to come out on payday next Friday! What other insurance offers that? Probably little to none! I feel so much better knowing that my babies’ health insurance has their backs and mine. Truly an amazing customer service experience, and I’m so glad I didn’t give up searching until I found the right company and plans for my babies. Also, Steffie if you see this - Ginger, Cooper, Cas, and Mel and I all say Hiiiiii <3 Review by Rachel F.
Insurer: Prudent Pet
By: Kirin French
10/10
We have had a great experience with Pumpkin. Occasionally the underwriting may take a little longer but they are fair and quick to reimburse. Absolutely will continue to renew for our puppy Otto.
Insurer: Pumpkin
By: Amanda Jess & Otto