222,202+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 222,202 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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the agent was fantastic explaining all…
the agent was fantastic explaining all details
Insurer: Prudent Pet
By: customer
Hit and miss claims
Embrace Pet Insurance has been a hit or miss in all my claims. The underwriters seemed to have their decisions out of their playbook. Nothing seemed to be standard. My claims are under the sickness category and, at times, are approved and covered. Other times, they are rejected with a decision of pre-existing condition under "vast and vague" clinical signs, which are both under the "same diagnosis." Their claim decisions are nonsensical in approving and denying the same diagnosis. I have made an appeal that brought me nightmare experiences for them ever to recognize that my claim is "partly" wrongfully rejected. Embrace underwriters ignore state laws, unfortunately.
Insurer: Embrace
By: Mary
Filing claim is easy and straight…
Filing claim is easy and straight forward and easy.
Insurer: Embrace
By: Linda Harper
Easy to file claim
Easy to file claim. Prompt communication regarding it as well as resolution.
Insurer: Spot
By: Tana Casper
No longer recommending Embrace…
I am a certified Vet Tech and teacher of Vet Practice Management, I welcomed Embrace sales reps into my classes to educate my students of on pet insurance to decrease financial euthanasia.I have always been an advocate for pet insurance until my last policy renewal.My policy increased over $500 a year or over $40 a month. The reason given- your pet is 10 and has been enrolled with us for years! I never had a claim until she was 8 years old. Her bloodwork is paid for by my hospital and many exams were no charge. In the future I will not recommend Embrace. The pet insurance that is suppose to support pet parents and pet care is becoming a financial burden.
Insurer: Embrace
By: Tara
Great choice for Students
My roommate and I used sonnet for three years during university. And out of all the hydro, wifi, and other online bill payment systems, sonnet was definitely the best. The payments are extremely fair and reasonable and customer service is always there to help. I will definitely be using this company again in the future.
Insurer: Sonnet
By: Courtney Martin
Filing a claim was very convenient and…
Filing a claim was very convenient and easy. They paid in a timely manner.
Insurer: Embrace
By: Therese Masseo
Our experience has been: FANTASTIC
Our experience with Embrace Pet Insurance over the last 9 years has been FANTASTIC. Affordable, Great Customer Service, Easy Portal to Submit Claims and Fast Easy Reimbursement for Reimbursable Claims. It’s Always Nice to Know Our Beloved Male Rottweiler (Bane) Has Yhe Coverage He Deserves. Thank You Vincent
Insurer: Embrace
By: Vincent
Easy sign up with all the details and…
Easy sign up with all the details and explanations. Great app to guide you along and further services. And the claim service was straightforward.
Insurer: Spot
By: joe ellis
Good, fair, and come through - we're sticking with them!
We've had Embrace for years and for several of our dogs, and they've been very good and fair. Recently, I had to work through a complicated issue, but then they came through in the end. We're sticking with them!
Insurer: Embrace
By: Lisa W