154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,221 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,311 reviews

4.9
Healthy Paws

10,744 reviews

4.9
Fetch

27,422 reviews

4.9
Trupanion

62,926 reviews

4.8
Nationwide

21,417 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified October 28, 2025

YOU GUYS ARE EFFICIENT!!

YOU GUYS ARE EFFICIENT!!

Insurer: Trupanion

By: Todd Jentges

October 28, 2025

Aileen is the best!

Aileen was incredibly helpful with setting up my new policy for my cats and future dog. She explained everything in detail and was super kind! I would recommend Fetch to anyone.

Insurer: Fetch Canada

By: Kourt

Verified October 28, 2025

Easy to use

Easy to use. Great price

Insurer: MetLife

By: Vanessa Koch

Verified October 28, 2025

Very easy to navigate!

Very easy to navigate!

Insurer: MetLife

By: Maya Raypureddy

Verified October 28, 2025

Best vet

Trupanion really came through for my baby Riley

Insurer: Trupanion

By: Barbara

Verified October 28, 2025

MetLife claimed symptoms from years before = pre-existing conditions

My dog needed back surgery. I called to ask if this would be covered. They told me to go through with the surgery and submit all the paperwork. MetLife made an incredible leap to make my dogs surgery a pre-existing condition so they didn't have to pay it out. This disease was merely listed as something in the differential diagnosis by the Dr, among other things, including sprains or "other". They used the presence of this in the notes to claim it as pre-existing. My existing vet wrote a letter that explicitly said he wasn't diagnosed with this before. MetLife would not share with me how they came to this conclusion or connect me with the people who denied it. They told me to ask for a 2nd review; it would cost me about $85 to have it done by another vet. They denied the claim again but did not share any credentials with me of the vet they use, then billed me $280. They added a full page of description of the disease and the symptoms but provided no proof of a prior diagnosis. Basically, they claimed my dogs symptoms, even though the was never diagnosed, were a pre-existing condition.

Insurer: MetLife

By: customer

Verified October 28, 2025

The fact that they only covered a small…

The fact that they only covered a small portion of this claim is disappointing.

Insurer: Trupanion

By: Brenda

October 28, 2025

WORST Pet Insurance

Not responsive, declining claims with inaccurate reasons. Dont trust them!

Insurer: Pets Plus Us

By: T

Useful
Latest 1 comments
Posted: | By: Cynthia Reesor

Once you get a quote, which will be very high, you can't unsubscribe from their emails. Extremely annoying!

Verified October 28, 2025

Generally quick and easy

Generally quick and easy. Occasionally there will be something that I have to call or provide additional documentation for.

Insurer: MetLife

By: Bobbi

Verified October 28, 2025

Best Pet insurance ever!

Quick and efficient review of the claims and quick payment. Healthy Paws offers plans for every pocket.

Insurer: Healthy Paws

By: Ellen Geiger

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