218,878+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 218,878 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

218,878 total


Most selected providers in "April, 2026"

This chart shows the distribution of the most selected pet insurance providers in April, 2026.

Providers with highest rating

Embrace

19,844 reviews

4.9
Healthy Paws

11,158 reviews

4.9
Fetch

5,524 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

14,970 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

June 08, 2024

Great process!

Great process! Efficient, thorough, quick

Insurer: Pets Best

By: Doreen Wilson

June 08, 2024

Hospital Bill

Thanks to Pets Plus US for the great job they are doing in ensuring that Smartie gets the best care and gets better as quickly as possible.

Insurer: Pets Plus Us

By: Curtis

Useful
Verified June 08, 2024

Dislike how my rates went up around 30%…

Dislike how my rates went up around 30% after the claim process

Insurer: Embrace

By: Julian Hernandez

June 08, 2024

Pets Best never pays

After several years of having a policy, this company never paid one claim. Their excuse was always “contacted veterinarian for more information.” According to the vet they never contacted them, and they never paid a claim. Total waste of money.

Insurer: Pets Best

By: Andrew

Useful
June 08, 2024

Love MetLife

Excellent company to do business with. Easy to submit claims and they are quick to process. Recommend them highly.

Insurer: MetLife

By: Catherine

Useful
June 08, 2024

Shadow

ASPCA is wonderful!! My Shadow has been getting ultrasounds, biopsies, etc. ASPCA has been awesome and has not taken long at all to process my claims. I’m so grateful for them! I would and have recommended them!!

Insurer: ASPCA

By: Vicki

Useful
June 08, 2024

My furry friend was enrolled with…

My furry friend was enrolled with Accident and Illness plan for almost two years. After she was treated for an illness recently by the local vetanerian I filed for insurance of the $600 bill. Upon inquiry of the coverage they told me they needed a full record of my pets wellness records, which the veternian furnished to them. Again I called to see what benefits I would collect after the $250 deductible and still they put me off by saying they needed more information about the meds used for treatment which was clearly itemized in the bill furnished to them already, as if it was not necessary. Always a reason not to process the claim. Two years of premimuns for $0. Stay away from this company.

Insurer: Spot

By: Jeff brooks

June 08, 2024

Everything about the representatives I…

Everything about the representatives I speak to always give me a welcoming attitude.

Insurer: Sonnet

By: Irene

June 08, 2024

Super long claims process

The agent was pleasant and knowledgeable. In fact all of the agents have been outstanding so far!! 🤌🏽 I gave it a 3 stars due to a long process in filing a claim. It’s been day 3 and it hasn’t even started to be reviewed yet! I was informed it could take up to 30 days!! I dislike it being unacknowledge for so long. I’ve began looking at MetLifes pet insurance policy! Although I do like the affordable plan.

Insurer: Embrace

By: customer

June 08, 2024

Very helpful and was able to help me…

Very helpful and was able to help me resolve my issues immediately.

Insurer: Sonnet

By: jennymcfadden

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