154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,321 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,339 reviews

4.9
Healthy Paws

10,806 reviews

4.9
Fetch

27,505 reviews

4.9
Pets Best

14,171 reviews

4.9
Trupanion

63,021 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified October 31, 2024

I love Pumpkin insurance

I love Pumpkin insurance. They are so kind to my princess Phoebe. I highly recommend them for your pet insurance.

Insurer: Pumpkin

By: Stacy B

October 31, 2024

It's typical pet insurance

Just another insurance not wanting to cover unexpected loss. You have to pay a full month's premium and an admin's fee for about half a month of coverage.

Insurer: Embrace

By: Kayla

Verified October 31, 2024

Ripoff

I seen the ads all over GOOGLE for a pet insurance that paid up front. I would have never bought this insurance had I knew they were going to do this. My dog is old and I told them that and they charged me over $270.18 and never told me of a waiting period either. Said they would pay my vet directly. My vet was listed on their page and that made me do it. My dog had a bump on her chest and I took her to the vet. Costing me over $700 for the visit. I had to pay up front and submit the claim. I was a little upset. So I went back on line and called all the vets that Trupanion said they took their insurance. It was like ALL the other insurance companies except a lot more expensive but my dog deserved it. I called them and told them that. They said just submit the claim. Online they said that 70% of claims are paid within 24 hours. When 3 days past I started to get suspicious. I took my dog in for a followup and the bump imploded and had to have immediate surgery. That's another $450. Then today 2 days after her surgery Trupanion DENIED my claim. They lied and scammed my for the huge money and I could have went with several other companies, a lot cheaper who would have paid the claim after reimbursement. All their emails and all their ads were dishonest and I want my money back. All of it because of this. This company not only said it would work with me on my claim but denied it a second time even when my vet said it was not pre-existing so there's nothing Trupanion can say they are crooked. If you don't believe me, GOOGLE THEM and LOOK them up on BBB. Thousands of complaints with their pathetic sorry for the problem, but we are still keeping your money and you get nothing. NEVER USE THEM

Insurer: Trupanion

By: Frederick

Useful
October 31, 2024

Easy Peasy

Very easy. Thank you.

Insurer: Embrace

By: Deborah

Verified October 31, 2024

The agents were very nice and helpful…

The agents were very nice and helpful after our Pug passed away. Thank you for being so kind and helpful.

Insurer: Embrace

By: Suzanne Bradley

October 31, 2024

I placed two claims in the past

I placed two claims in the past, both were denied, citing my dog had this issue. However it was never determined by the Veterinarian. Embrace goes up on your rates and don't want to pay the claim. I'm totally disappointed with Embrace.

Insurer: Embrace

By: Troy Evans

October 31, 2024

I think Embrace Pet Insurance has great customer service

I think Embrace Pet Insurance has competitive pricing and great customer service. Easy to submit claims online and payments are deposited in my bank account in a reasonable time.

Insurer: Embrace

By: John G

October 31, 2024

They are a little slope paying claims…

They are a little slope paying claims which is very frustrating especially when it’s just a pharmacy and you they have all the information and I hate that they’re going getting up more expensive all the time

Insurer: Embrace

By: LINDA BISCHOF

Verified October 31, 2024

Incredibly responsive and supportive

The support team is super responsive. The claim process is super easy and the team will reach out to the vets themselves if they need further proof. Didn’t expect my puppy would have so many health issues in their first year so incredibly thankful i was referred to Pumpkin. I have their preventive and accidental coverage plan and I’ll never get rid of it!

Insurer: Pumpkin

By: Mina Constance

October 31, 2024

The claims process is very easy

The claims process is very easy

Insurer: Embrace

By: David Quigley

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