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This company is a scam
I have been a customer for almost 8 years with fetch. I recently lost my dog to a sudden medical condition. They have approved all of my claims, and I have received email notifications saying my deposits have been made. I have not received any money. When I call I get the run around saying that they have proof of payment, yet they will not provide me with the proof. So frustrating, and horrible service. I will be getting a lawyer involved. Per your comment below. The supervisor did not tell me there was a problem with the account number. After 5 phone calls and just being told that they had paid and they had proof. Is not good customer service. I have been waiting for 2 days now for a call back to let me know what is going to be done?? This is over $5,000. Not just a little reimbursement
Insurer: Fetch Canada
By: Carey Belair
This company is a scam
I have been a customer for almost 8 years with fetch. I recently lost my dog to a sudden medical condition. They have approved all of my claims, and I have received email notifications saying my deposits have been made. I have not received any money. When I call I get the run around saying that they have proof of payment, yet they will not provide me with the proof. So frustrating, and horrible service. I will be getting a lawyer involved. Per your comment below. The supervisor did not tell me there was a problem with the account number. After 5 phone calls and just being told that they had paid and they had proof. Is not good customer service. I have been waiting for 2 days now for a call back to let me know what is going to be done?? This is over $5,000. Not just a little reimbursement
Insurer: Fetch Canada
By: Carey Belair
This company is a scam
I have been a customer for almost 8 years with fetch. I recently lost my dog to a sudden medical condition. They have approved all of my claims, and I have received email notifications saying my deposits have been made. I have not received any money. When I call I get the run around saying that they have proof of payment, yet they will not provide me with the proof. So frustrating, and horrible service. I will be getting a lawyer involved. Per your comment below. The supervisor did not tell me there was a problem with the account number. After 5 phone calls and just being told that they had paid and they had proof. Is not good customer service. I have been waiting for 2 days now for a call back to let me know what is going to be done?? This is over $5,000. Not just a little reimbursement
Insurer: Fetch Canada
By: Carey Belair
This company is a scam
I have been a customer for almost 8 years with fetch. I recently lost my dog to a sudden medical condition. They have approved all of my claims, and I have received email notifications saying my deposits have been made. I have not received any money. When I call I get the run around saying that they have proof of payment, yet they will not provide me with the proof. So frustrating, and horrible service. I will be getting a lawyer involved. Per your comment below. The supervisor did not tell me there was a problem with the account number. After 5 phone calls and just being told that they had paid and they had proof. Is not good customer service. I have been waiting for 2 days now for a call back to let me know what is going to be done?? This is over $5,000. Not just a little reimbursement
Insurer: Fetch Canada
By: Carey Belair
This company is a scam
I have been a customer for almost 8 years with fetch. I recently lost my dog to a sudden medical condition. They have approved all of my claims, and I have received email notifications saying my deposits have been made. I have not received any money. When I call I get the run around saying that they have proof of payment, yet they will not provide me with the proof. So frustrating, and horrible service. I will be getting a lawyer involved. Per your comment below. The supervisor did not tell me there was a problem with the account number. After 5 phone calls and just being told that they had paid and they had proof. Is not good customer service. I have been waiting for 2 days now for a call back to let me know what is going to be done?? This is over $5,000. Not just a little reimbursement
Insurer: Fetch Canada
By: Carey Belair
This company is a scam
I have been a customer for almost 8 years with fetch. I recently lost my dog to a sudden medical condition. They have approved all of my claims, and I have received email notifications saying my deposits have been made. I have not received any money. When I call I get the run around saying that they have proof of payment, yet they will not provide me with the proof. So frustrating, and horrible service. I will be getting a lawyer involved. Per your comment below. The supervisor did not tell me there was a problem with the account number. After 5 phone calls and just being told that they had paid and they had proof. Is not good customer service. I have been waiting for 2 days now for a call back to let me know what is going to be done?? This is over $5,000. Not just a little reimbursement
Insurer: Fetch Canada
By: Carey Belair
This company is a scam
I have been a customer for almost 8 years with fetch. I recently lost my dog to a sudden medical condition. They have approved all of my claims, and I have received email notifications saying my deposits have been made. I have not received any money. When I call I get the run around saying that they have proof of payment, yet they will not provide me with the proof. So frustrating, and horrible service. I will be getting a lawyer involved. Per your comment below. The supervisor did not tell me there was a problem with the account number. After 5 phone calls and just being told that they had paid and they had proof. Is not good customer service. I have been waiting for 2 days now for a call back to let me know what is going to be done?? This is over $5,000. Not just a little reimbursement
Insurer: Fetch Canada
By: Carey Belair
This company is a scam
I have been a customer for almost 8 years with fetch. I recently lost my dog to a sudden medical condition. They have approved all of my claims, and I have received email notifications saying my deposits have been made. I have not received any money. When I call I get the run around saying that they have proof of payment, yet they will not provide me with the proof. So frustrating, and horrible service. I will be getting a lawyer involved. Per your comment below. The supervisor did not tell me there was a problem with the account number. After 5 phone calls and just being told that they had paid and they had proof. Is not good customer service. I have been waiting for 2 days now for a call back to let me know what is going to be done?? This is over $5,000. Not just a little reimbursement
Insurer: Fetch Canada
By: Carey Belair
This company is a scam
I have been a customer for almost 8 years with fetch. I recently lost my dog to a sudden medical condition. They have approved all of my claims, and I have received email notifications saying my deposits have been made. I have not received any money. When I call I get the run around saying that they have proof of payment, yet they will not provide me with the proof. So frustrating, and horrible service. I will be getting a lawyer involved. Per your comment below. The supervisor did not tell me there was a problem with the account number. After 5 phone calls and just being told that they had paid and they had proof. Is not good customer service. I have been waiting for 2 days now for a call back to let me know what is going to be done?? This is over $5,000. Not just a little reimbursement
Insurer: Fetch Canada
By: Carey Belair
This company is a scam
I have been a customer for almost 8 years with fetch. I recently lost my dog to a sudden medical condition. They have approved all of my claims, and I have received email notifications saying my deposits have been made. I have not received any money. When I call I get the run around saying that they have proof of payment, yet they will not provide me with the proof. So frustrating, and horrible service. I will be getting a lawyer involved. Per your comment below. The supervisor did not tell me there was a problem with the account number. After 5 phone calls and just being told that they had paid and they had proof. Is not good customer service. I have been waiting for 2 days now for a call back to let me know what is going to be done?? This is over $5,000. Not just a little reimbursement
Insurer: Fetch Canada
By: Carey Belair