222,278+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 222,278 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Spot is quick and easy!
Spot is quick and easy! I was able to process my claim and have it completed within a week. There is nothing complicated about this process. Puts my mind at ease that I can care for my pet and not worry that I’m losing so much money that I could also use to provide for them just to give them the basic medical care they deserve!
Insurer: Spot
By: Kimberly B
No fuss
No fuss, no mess, completed claims without alot of nonsence proving things.
Insurer: Fetch
By: Judy
I called customer service to make a…
I called customer service to make a change to my account and it could not have been any easier! Changes were made immediately!! Well done Embrace customer service team!
Insurer: Embrace
By: Johanna
Do not recommend
The turn around time for claims to be processed is absolutely terrible. I have mutiple dogs and they just denied a claim that was covered for my other dog. The claim team is very inconsistent. If I didn’t have pre-existing conditions on my dogs I would drop the company all together.
Insurer: Pets Best
By: Brittany Lenz
Pets Best - Amazing Company
As my cats were aging I decided to invest in a pet insurance policy about 5 years ago, and chose Pets Best because of their affiliation with Progressive, which is where I bundle the rest of my insurance. I didn't really use it much at all in the first several years, but as they both got older they both developed chronic diseases - one hyperthyroid and one kidney disease. Both of them towards the end of their lives required significant veterinary care and both on different occasions required overnight hospitalization, which was very expensive. I ended up paying out nearly 10k in the last year of both of their lives for vet bills, without having used this insurance and not really knowing how much was going to be reimbursed, or how difficult it was going to be to get reimbursement, and if I would be stuck in lengthy claims processes with pushback. I was absolutely shocked at how easily and smoothly the process went. There was no pushback on any of the expenses, all that was necessary for a claim was to attach an invoice, and within a couple of weeks I got an explanation of benefits and a direct deposit into my bank account. I was so grateful that this process didn't add to the difficulty of the situation. And even more than that, when both of my cats eventually passed away at the age of 18, when I submitted the claim for their end of life care, they quickly paid it out, responded directly to me personally with a message of care and condolences, and proactively cancelled my account and reimbursed me for the time I had already paid after they had passed without me even having to ask or do anything myself. I was very touched that beyond an easy process, they genuinely seemed to care about me and the loss of my boys, and made direct efforts to have it be as easy on my as they could. I cannot recommend this company enough!
Insurer: Pets Best
By: Kris
Claims process was very easy and simple.
Claims process was very easy and simple.
Insurer: Spot
By: Brian Dickie
great customer service
great customer service. Easy to file a claim and the responce time was less than a week.
Insurer: Embrace
By: ALI/ATRI
Great service one…
My chihuahua had a small mass near one of her nipples that had to be removed and sent for a biopsy. Embrace processed the claim very quickly and when I indicated that needed the reimbursement quickly, I received my reimbursement the same day, exactly 1 week after the surgery.
Insurer: Embrace
By: George Becker
Excellent experience! Highly recommend
Saved my cat by leaning forward with a “quick pre approval” which allowed us to say yes to expensive surgery for removing a blockage. Everyone I talked with on the phone was shockingly friendly, motivated, and well spoken. I actually felt taken care of. Wish my personal medical care was this satisfying! (im in the military) thank you Embrace, and thank you to the agents who helped is get our cats medical care on time!
Insurer: Embrace
By: nova noon
Embrace is the best
Embrace is the best. Our poor guy has literally been sick almost every month. Although Embrace does not cover his pre exisiting stuff, our seeet boy has been covered with everything else. This company is fair and has amazing customer service. If it was not for them, we would be in such debt! Thanks Embrace!
Insurer: Embrace
By: customer