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Pet parents across the U.S. and Canada have left over 224,929 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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So simple
It was a super easy process and Rebecca was very nice at assisting me!
Insurer: Prudent Pet
By: Nolan
My premium nearly doubled upon renewal
My premium nearly doubled upon renewal. My pets have cost nothing to Embrace and I've been a reliable customer for years. This is a slap to the face and I will cancel my policy.
Insurer: Embrace
By: Pascal Faurie
DO NOT get insurance from this company
DO NOT get insurance from this company. We had a vet bill of over 5k that they denied. We had two separate vet visits a month apart. They "claimed" were related eventhough our pets symptoms were different, and our pet wasn't diagnosed with FIP till the month later visit. This company just does money grabs and no help. Go with another company.
Insurer: Fetch
By: Guadalupe
A couple issues making claim, but was quick and easy still
Making a claim on the app wouldn't allow me to take more than one photo at a time, and making a claim on the website kept changing the Start date of when my cat was at the vet from the 16th to the 17th, so I called and everything went smoothly after that. After claim went through it was reviewed very fast and with no trouble after that.
Insurer: Embrace
By: Seven
1000/10 Customer Service from Amanda
I recently had the pleasure of speaking with Amanda over the phone in regards to my policy, and I can't say enough about how wonderful my experience was. From the moment she answered, her warm and welcoming demeanor instantly put me at ease. What impressed me the most was her kindness. She not only addressed my questions with patience and clarity but also went out of her way to ensure I felt comfortable throughout the conversation and transfer of insurance policies. Her ability to connect on a personal level transformed what could have been a routine call into a genuinely pleasant experience. Overall, Amanda exemplifies what great customer service should be. Her combination of professionalism and compassion is a rare find, and I feel fortunate to have spoken with her. I would highly recommend her to anyone seeking assistance.
Insurer: Fetch
By: Angelina Ennis
Best Insurance I’ve had so far…
Spot Insurance had made all processes associated with claims, questions, and so on, very easy to navigate. Hanks so much for keeping my fur kid safe and protected!
Insurer: Spot
By: Shelly Storozuk
HANDHOLDING, ALBEIT WITHOUT MOONLIGHT, THEN AT LEAST SUNSHINE
YOUR CLAIM SERVICE REPRESENTATIVE WAS EXTRAORDINATELY HELPFUL IN GUIDING ME THROUGH THE CLAIM APPICATION PROCESS WITH SAINTLIKE PATIENCE WHICH INCLUDED THE SUBMISSION OF NUMEROUS DOCUMENT IMAGES STORED ON MY COMPUTER. IT MADE WHAT COULD HAVE BEEN AN INCREDIBLY TEDIOUS EFFORT DUE TO THE COMPLEX NAVIGATION REQUIRED BY THE WESITE'S CLAIM SUBMISSION INTERFACE ,IF NOT A PLEASURE AT LEAST, MOST PLEASANT.
Insurer: Embrace
By: HARVEY SLUTSKY
This is best company I have ever…
This is the best company I have ever seen, they are so helpful, friendly and and understanding. When I lost my little boy yorkie that had passed away. They even sent me a card with there sympathy, that really was so touching and it really helped.
Insurer: Embrace
By: Ricardo Vega
Speaking to the last agent letting me…
Speaking to the last agent letting me know my information had been received on the vet procedures I had done They had requested I have this done so my insurance on my pet would be reviewed and updated so my pet is protected
Insurer: Embrace
By: SHIRLEY
Excellent coverage and customer…
Excellent coverage and customer service. We have submitted multiple claims for our pets wellness care as well as several emergency care situations and Embrace has saved us thousands of dollars in treatment. We highly recommend having pet insurance and Embrace has been a great help to us and our pets!!
Insurer: Embrace
By: Michele in CA