222,359+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 222,359 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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We brought in a total of four French…
We brought in a total of four French Bulldogs and the entire experience was amazing!
Insurer: Embrace
By: Michael Cole
Great service!
Great service every time I submit a claim!
Insurer: Embrace
By: Gaye Anderson
Direct deposit failure
While claims are paid- their direct deposit doesn't work and I've tried several times with different claims (both medical & wellness). Claims have been literally backlogged for a couple of months while waiting for an actual check because direct deposit doesn't work. Also, the wellness plan is very hard to submit since it is not a medical claim. Otherwise, good experience
Insurer: Embrace
By: Susan Peterson
Flip flopping
It seems you don’t get the same representative even when they give you there number. I was told when I call back I must ask for a medical review when I enroll but no one seems to know what that is. Finally got someone who researched medical review but they can take 30 to 45 days to determine if anything is pre-existing this is were the trickery comes in. Once you sign up you only have 30 days to cancel. So if you are still waiting for their results from the medical review and it goes past the 30 days you are locked in. The medical review is what differentiates from other companies if not, there are better options out there keep looking for a pet insurance company that works for you not entrapment.
Insurer: Embrace
By: Regina Calautti
The BEST!!! We're HAPPY
Thank you Many Pets for covering some of Cooper's Bravecto! This makes life so much easier when I know Cooper's insurance will cover most or some of his Meds/Supplements etc. I'm grateful!!
Insurer: ManyPets
By: Robin
I completed a claim at the beginning of…
I completed a claim at the beginning of August and still haven't received my refund. Hoping this second claim goes better. Other than that, it's a good company when you have fur babies to take care of.
Insurer: ASPCA
By: Adam Livingston
Amanda was so helpful today and…
Amanda was so helpful today and answered all of my questions with such patience.
Insurer: Fetch
By: Donna Smith
Difficult and frustrating.
I currently have pet insurance policies between 2 companies and have worked with a third in the past. Fetch has been the worst to deal with of the three. I've tried to be fair, considering Lemonade went so far as to follow leads to where a vet office relocated to just to get records for my eldest cat and I know that's above and beyond. Even Nationwide accepted claims with just invoices listing the treatments. Fetch has demanded detailed notes every time. It amazes me that apparently the customer service (who have been polite and courteous, this isn't their fault) is all human because the way the claims are dealt with feel very A.I. led. I'm eternally grateful to my cats I have with Fetch for not developing pre-existing conditions so I can get them moved and I've forewarned my vet office and the shelter one of my cats came from that Fetch has been unnecessarily difficult to work with. My 2 stars is simply to account for them having actual people working for them who seem to want to help but honestly, I was hoping for way more. Back to waiting another 15 days for my claims to process I guess, as this has been the cycle every time I get denied.
Insurer: Fetch
By: Elijah Z. Wolff
Mouth mass
Enzo had to have a mass in his mouth removed and sent to pathology. They covered his surgery without questions or making this difficult time even worse.
Insurer: Embrace
By: Brittany Notman
My claim was paid in 5 days!
Had an emergency last weekend! My fur baby tore a ligament in her leg. I’m so glad that I have Manypets. Her hospital bill was reimbursed in less than a week! Fast and easy!
Insurer: ManyPets
By: Renee