224,962+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,962 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Comprehensive affordable policy
Comprehensive affordable policy. Great customer service, easy to submit claims and processed within a few days.
Insurer: Embrace
By: Christine G
Wonderful customer service
This was all new to me and the representatives I spoke with were great and clarified all questions that I had. Claims started reviewing my dog’s case immediately and cc’d me every step of the way. Last month I changed the plan on my dog and decided now that I want to keep the good coverage I had. The change would have taken place next month. The representative switched it back for me without a problem. Great customer service!!!
Insurer: Embrace
By: Nancy Rando-Gedell
Informative agent who was patient in…
Informative agent who was patient in listening to and responding to my inquiries so that I could make an informed decision.
Insurer: Embrace
By: Tony LoBianco
super fast claim process
super easy to file a claim on either the app or website.... I've been with Pet's Best for a few years & been fairly happy....lately, like in the last 9-12 months it seems claims are completed much quicker...few weeks at longest, most in a few days.
Insurer: Pets Best
By: Kathee D.
Very prompt with claims...
I have never had a problem with Embrace, they were always very prompt with my claims. I have had it for my dog for almost 13 years....
Insurer: Embrace
By: Carolyn Gaughan
Friendly people, quick claims and reimbursements
Now that we can submit receipts ourselves, the process goes much smoother and reimbursements are made quickly. The people are very kind and I love the space dog. I am not convinced that they are always experiencing high call volumes like their website says, especially not late at night when I'm filing claims.
Insurer: Embrace
By: Am
Customers for 5+ Years
We have been customers of Embrace for 5 (maybe 6) years now. They have always been prompt with paying out claims, customer service is great to work with and the website is very simple to use. I always recommend Embrace if the topic of pet insurance comes up.
Insurer: Embrace
By: Stephen Newland
Terrible insurance
Terrible insurance. More expensive than most of insurances and keep denying claims for ridiculous reasons. They say something is pre-existing but it is not. They bend the rules in their favor. We were clients for 3 years afraid of leaving and something bad happens to our dog. But enough is enough.
Insurer: ASPCA
By: Inis Westgate
Peace of Mind for our Fur-baby Rocco
Awesome interaction with Amanda M at their customer contact centre! Extremely knowledgeable and very pleasant. Provided answers to my questions, along with options! Although we hope to never have to use the insurance, we are happy to know that our little fury baby, Rocco, will be protected and covered, ensuring we have a peace of mind!
Insurer: Fetch Canada
By: Joe F
Snake bite!
Fortunately I don’t have to use my insurance much, but when my guard dog got bit by a Copperhead snake while on a walk, I knew we had coverage. The peace of mind knowing that all I had to do was get her to the nearest veterinarian clinic and she’d be fine was priceless. Thank you!
Insurer: Embrace
By: Glenn Nickerson