208,464+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,464 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Insurer: MetLife
By: customer
Great customer service
Great customer service! They addressed all of my questions promptly and completed the claim within 2 days.
Insurer: Embrace
By: Nicholas Nibler
I simply can not say enough about our…
I simply can not say enough about our experience with Trupanion. Unfortunately our pet, Brewer, had a ridiculous amount of health problems: between the severe allergies affecting everything from his eyes, ears, and skin to the two TPLO surgeries on his back legs, we NEVER had an issue receiving reimbursement. The customer service and compassion from everyone I spoke with at the company was unmatched. Although our sweet Brewer did not get to have a very long life (he was only 6), Trupanion helped us give him the best life possible. We always said Brewer was the best thing we ever got and his insurance was the 2nd best thing. Thank you Trupanion - we are truly grateful to have had you in our corner.
Insurer: Trupanion
By: Tammy H
Excellent!
Everything has been great from Submitting claims to speaking with customer service. It is very quick with processing claims!
Insurer: MetLife
By: Dima
Never got email with account…
Never got email with account information after i signed up
Insurer: Nationwide
By: Julesr
Mobile App Needs a complete overhaul
The app is laggy and barely works. Always redirects to the online version.
Great Pet Insurance!
I just renewed my policy with Lemonade after one year of coverage. I started my policy before my dog was diagnosed with a genetic condition that causes him to have highly recurrent bladder stones. In 2025, he had two emergency procedures from being blocked and unable to urinate. Lemonade covered both procedures, hospital stays, and medications. It is super easy to submit a claim and I have found that they are easy to get in touch with either by email or over the phone. Highly recommend!
Insurer: Lemonade
By: Samantha
Easy claim submission and adjudication…
Easy claim submission and adjudication process
Insurer: MetLife
By: customer
Pets Best is the Best!
I had used Pets Best previously for one of my fur babies. I always received great service, policy information was clear and they always answered any questions I had. When my dog passed, I forgot to cancel my policy. A few weeks later after submitting my last claim, they also reimbursed me for the two months I had overpaid, without me even asking. I already had a high opinion of Pets Best but this simple action after the loss of our pet elevated my view. They were the obvious choice when we decided to get pet insurance for our current 5 fur babies. Service is just as wonderful! They have policies that fit everyone's budget. Communication is great! I have never had an issue and will continue using them with any future pets we have. Highly recommend them!
Great experience with Fetch Pet…
Great experience with Fetch Pet Insurance. Submitting a claim was extremely easy, and uploading documents was simple and straightforward. If any paperwork was missing, Fetch took care of contacting the vet directly, which made the process stress-free. The reimbursement was completed within a reasonable time frame, and I was kept informed every step of the way. I received updates on my claim status throughout the process, including confirmation when the funds were deposited. Overall, very smooth and transparent experience.
Insurer: Fetch
By: Carlina