Excellent Service!
Prompt, professional service. Claims were easy submit and telephone customer service answered all my questions in a very friendly, helpful manner. I am very happy I have Trupanion for Bogey.
- INSURER:
Trupanion
- POSTED: 02/08/2023
- BY: Mark
- BREED:
- AGE OF PET: 0 - 3
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Excellent service à la clientèle
Excellent service and insurance plans
- INSURER:
Trupanion Canada
- POSTED: 02/08/2023
- BY: Lori
- BREED: Havanese
- AGE OF PET: 4 - 6
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quick and easy way to submit claims and good customer service
quick and easy way to submit claims and good customer service
- INSURER:
Trupanion
- POSTED: 02/08/2023
- BY: Mayra
- BREED: Miniature Goldendoodle
- AGE OF PET: 0 - 3
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Easy
Easy, painless claims process. I was sure there would be a catch and some hassle like other insurances. There were no issues. Didn't have to worry about bills when caring for my pet which greatly eased an otherwise difficult time. They even emailed me to check on my dog. Great experience.
- INSURER:
Healthy Paws
- POSTED: 02/07/2023
- BY: Maureen
- BREED: Black Mouth Cur
- AGE OF PET: 4 - 6
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Healthy Paws Review
Healthy Paws insurance has been excellent in responding to all of our pet insurance claims. They are reliable, caring, and very quick to reply to any correspondence and claims. Their rates are also comparable to other pet insurance companies. We are very pleased with Healthy Paws.
- INSURER:
Healthy Paws
- POSTED: 02/07/2023
- BY: Adlai
- BREED: Mixed Breed Small (Up to 22lb)
- AGE OF PET: 7 - 10
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CLAIMS
TRUPANION INSURANCE, HAS BEEN REMARKABLE, HANDLED TWO LARGE INSURANCE CLAIMS WITHIN THE 2 1/2 YEARS.
WE TELL ALL OUR FRIENDS WITH EITHER DOGS OR CATS THE GREAT INSURANCE COMPANY. ALSO OUR VET CLINIC RECOMENDS TRUPANION.
- INSURER:
Trupanion
- POSTED: 02/07/2023
- BY: NELLY
- BREED: Boston Terrier
- AGE OF PET: 0 - 3
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Good service
The claim was easy to file and it was approved very quickly and I received the check in less than a week. I was very pleased with the service
- INSURER:
Lemonade
- POSTED: 02/07/2023
- BY: Nancy
- BREED: Malti-Poo
- AGE OF PET: 7 - 10
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Rates go up
I'm staying with Healthy Paws because I had such good service from them when I had to file a claim. That was in 2020 (three years ago). However, my monthly premium has gone up over 300% since 2020, so much that I had to lower my coverage level to afford it. Maybe it's because of my zip code, and my dog is now going on 14 years old. I just hope the rate change doesn't mean Healthy Paws was bought out by some other company that will downgrade services as a cost cutting measure.
- INSURER:
Healthy Paws
- POSTED: 02/07/2023
- BY: Suzanne
- BREED: Mixed Breed Small (Up to 22lb)
- AGE OF PET: Over 11 years
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So far everything has been perfect.
So far everything has been perfect. Excellent customer service on the phone and appreciated the tag for Miloâs collar.
- INSURER:
Trupanion
- POSTED: 02/07/2023
- BY: Ruth
- BREED:
- AGE OF PET: 0 - 3
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A great claim experience
I chatted online line twice and both times staff were extremely helpful and knowledgeable.
- INSURER:
Trupanion Canada
- POSTED: 02/07/2023
- BY: Sandi
- BREED: Mixed breed
- AGE OF PET: 0 - 3
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1 comments
POSTED: | BY: Healthy Paws Customer Service
Suzanne - We truly appreciate you being part of the Healthy Paws family. We understand your concern and would be happy to review your account and discuss your premium increase with you in greater detail. Please call us at (855) 898-8991 and we will gladly answer any questions you have regarding the factors that went into your premium increase. The Healthy Paws Team