219,034+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,034 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Be wary of Sonnet!
I've taken the time out to find a trusted space to leave a review on Sonnet. The business practice of this company is sketchy at best. Their adviser said to me on the phone that it is my responsibility to check that they've stopped billing me and quoted some auto renewal clause as a reason why they kept charging me even after my policy had ended and I had informed them i would not be moving forward. I had started a new and separate policy with them. Given that i had multiple insurance policies with them, they were not willing to make any compromise and informed me that i would be referred to a collection agency if i didn't pay up for a service that i didn't want and had been cancelled. Needless to say i have cancelled all my policies with Sonnet and i definitely will not be recommending their online business to anyone. I'll be offering disclaimers and advising clients to be careful of their shady practices.
Insurer: Sonnet
By: vince nwosa
Always peace of mind
My dog had a mass on his lip that was getting bigger and not going away. Regardless of the fact that I have pet insurance I only reserve it for those very necessary times. He went in for a procedure to have the mass removed and thankfully it was benign. But the peace of mind that brought me to know this was priceless and without Pets Best it would not have been possible. The procedure costed over $3000 and I was already anticipating both my deductible and 10% copay. I filed the claim and within a week it was reviewed and approved for the expected amount. I just got my check in the mail and it was such a quick process. I had switched from another pet insurance because they did not cover office visits nor did they use that cost towards my deductible. Pets Best includes the office visit fee as a covered expense and towards your deductible. During the pandemic there was a delay in one of the claims I filed but it was expected as change in the times and increase in pet ownership clogged the system. Since then however I have never had any problems filing claims or receiving my payment. I’ll never change again.
Insurer: Pets Best
By: Dee
Excellent service
My dog has had several serious illnesses Ashe has aged forward and everonehasnrencostly it was so reassuring knowing that HP was there to guarantee his care
Insurer: Healthy Paws
By: Mary
I was confused with the billing
I was confused with the billing. Many pets was fast courteous and through she explained to me right away. They've always been great.
Insurer: ManyPets
By: Debbie Alexander
I was confused with the billing
I was confused with the billing. Many pets was fast courteous and through she explained to me right away. They've always been great.
Insurer: ManyPets
By: Debbie Alexander
Glad I had my Nugget with Fetch…
Glad I had my Nugget with Fetch Insurance. They keep u updated on your claim and are very caring.
Insurer: Fetch
By: Laura Simpson
Every aspect of sonnets services have…
Every aspect of sonnets services have been nothing but amazing. I’ve recommended sonnet to so many friends and family and colleagues.
Insurer: Sonnet
By: guy doucette
She is so professional and kind and…
She is so professional and kind and caring, this was my second interact with her, first I got my dog insurance with her and I returned back to her again for my cat 😊 Thanks to Amanda and Fetch!
Insurer: Fetch Canada
By: Bita
I am beyond grateful and impressed with…
I am beyond grateful and impressed with Fetch Pet Insurance. We have two dogs and I always had low grade anxiety that something would happen to them and it would cost thousands. I researched pet insurance and Fetch came up. I called them and they answered every single one of my questions. I submitted a claim and they literally direct deposited the money in my account the DAY the claim was approved!
Insurer: Fetch
By: Chloe Sutton
I was about to cancel—until the rep was SO helpful!!!
I was honestly so frustrated with Fetch when I called that I was planning on canceling my membership. HOWEVER, the representative that I spoke with (I’m so sad I can’t remember her name) was so nice, patient, and helpful. She took the time to look through the paperwork and claims I submitted and tell me exactly what was needed. She then took the time to call my vet directly, with me on the line, to retrieve the necessary documents. While she couldn’t promise anything, she told me exactly what I should expect moving forward. To further explain: my claims kept getting kicked back to me, because the “SOAP notes” were not included in them. I was getting so frustrated, because SOAP notes were what I asked my vet for every time. After the Fetch representative spoke with my vet, I called to ask about an invoice. That was when my vet explained to me that SOAP notes and detailed notes were only sent to insurance companies and other vets, not printed and given to customers with the medical records. If you’re having issue with SOAP notes that you are uploading yourself, this may be the problem!!! I’ll have my vet send the paperwork moving forward.
Insurer: Fetch
By: Tiffany Voss