154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
236,139 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,332 reviews
10,797 reviews
27,491 reviews
14,162 reviews
63,007 reviews
Category with most reviews
This chart shows the distribution of review categories.
Timeliness of reimbursement
Timeliness of reimbursement
Insurer: Fetch
By: Leslie
Timeliness of reimbursement
Timeliness of reimbursement
Insurer: Fetch
By: Leslie
Guessing Game
Pros: - it is easy and intuitive to submit claims - employees are friendly and pet-focused Cons: - the 1st claim can take over four weeks to review and process - the time it takes to process subsequent claims varies; sometimes reimbursements only take 48 hours, but you will likely wait the full three weeks on average - lack of communication when claims are “in review” - double check your initial intake paperwork for “pre-existing conditions” I met my deductible, have a $50 healthy credit, and $1,000 of dental illness coverage. I submitted a claim on 10/21 and am still waiting. When my husband and I called to inquire about the wait, we were told, “Embrace didn’t ask for additional documentation. I don’t see why this shouldn’t be processed within our 10-15 business day window.” Not exactly helpful. Please understand how frustrating it is to front thousands of dollars on top of monthly premiums, only to feel it’s going into the abyss when our babies are in need. I wish there was a better process in place for pet insurance across the board.
Insurer: Embrace
By: JP
Filing a claim is relatively easy
Filing a claim is relatively easy, turn around on reimbursement was very quick. My only comment, not meant to be negative, is I would like to see the EOB on the claim and also an easier way to see the benefits, just like for a human :)
Insurer: Spot
By: Robbin Lee
This is for testing use only
This is for testing use only
Insurer: ASPCA
By: Test plant
So far so good
So far so good. My first experience with pet insurance and it was a positive one. Knowledgeable helpful staff. Clear and precise communication. I was very impressed.
Insurer: Trupanion Canada
By: Angus W MacDougall
Great decision
The representative was very kind and knowledgeable.
Insurer: Embrace
By: Strawberries
The worst
I put in a claiim two months ago. I called four times still nothing. I wish i went with another company. Now im stuck. I keep getting promises it will be done.
Insurer: MetLife
By: Lisa
Thank You healthy Paws
Unfortunately my dog at a foreign object and needed major surgery. My wife and I were worried about the coverage and maybe getting push back from insurance company, But in a matter of a few days i got approval from them on the medical bills no question asked. It was great as we shifted our focus on our beautiful dog's recovery. Thank you Healthy Paws! Highly recommended!
Enormous price increases
Although I think Trupanion has provided us with good care, the exorbitant price increases make it so I can not leave a positive review. Within the contract that we signed there is a provision for "minor price increases". Our original monthly payment was $89/month. Within the last year and a half our prices have increased to $132/month. This is an increase of almost 50% and FAR beyond a minor increase. The reason stated was that "the cost of veterinary care has increased in our area". My sister is a veterinarian and I know that this is not the case (or certainly not enough to justify a 50% increase over a year and a half period). We will be switching providers at these prices. Protect yourself from ridiculous price increases and go elsewhere.
Insurer: Trupanion Canada
By: Sherry