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Timeliness of reimbursement
Timeliness of reimbursement
Insurer: Fetch
By: Leslie
Timeliness of reimbursement
Timeliness of reimbursement
Insurer: Fetch
By: Leslie
Timeliness of reimbursement
Timeliness of reimbursement
Insurer: Fetch
By: Leslie
Timeliness of reimbursement
Timeliness of reimbursement
Insurer: Fetch
By: Leslie
Timeliness of reimbursement
Timeliness of reimbursement
Insurer: Fetch
By: Leslie
Timeliness of reimbursement
Timeliness of reimbursement
Insurer: Fetch
By: Leslie
Timeliness of reimbursement
Timeliness of reimbursement
Insurer: Fetch
By: Leslie
Timeliness of reimbursement
Timeliness of reimbursement
Insurer: Fetch
By: Leslie
Guessing Game
Pros: - it is easy and intuitive to submit claims - employees are friendly and pet-focused Cons: - the 1st claim can take over four weeks to review and process - the time it takes to process subsequent claims varies; sometimes reimbursements only take 48 hours, but you will likely wait the full three weeks on average - lack of communication when claims are “in review” - double check your initial intake paperwork for “pre-existing conditions” I met my deductible, have a $50 healthy credit, and $1,000 of dental illness coverage. I submitted a claim on 10/21 and am still waiting. When my husband and I called to inquire about the wait, we were told, “Embrace didn’t ask for additional documentation. I don’t see why this shouldn’t be processed within our 10-15 business day window.” Not exactly helpful. Please understand how frustrating it is to front thousands of dollars on top of monthly premiums, only to feel it’s going into the abyss when our babies are in need. I wish there was a better process in place for pet insurance across the board.
Insurer: Embrace
By: JP
Filing a claim is relatively easy
Filing a claim is relatively easy, turn around on reimbursement was very quick. My only comment, not meant to be negative, is I would like to see the EOB on the claim and also an easier way to see the benefits, just like for a human :)
Insurer: Spot
By: Robbin Lee