222,444+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 222,444 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Exceeded my Expectations
Wow! Fantastic coverage, prompt review of claims and prompt reimbursement. I gave been a pet owner for almost 8yrs. I never had pet insurance until this year. I have a new 9 month old puppy and decided to get Embrace pet insurance after seeing the service offered in my USAA app. I'm so glad I did, wouldn't you know it, I have already submitted 2 claims and both were covered! This has brought me peace of mind, because as fellow pet owners, our pets can be a huge financial investment.
Insurer: Embrace
By: Angela
Extremely easy claim submission
Submitting claims through the website is fast and easy. The longest part of the claims submission was entering the pet's information the first time, which was also easy even with a senior pet. I like that I don't have to enter my pet's full information every time.
Insurer: Embrace
By: Theresa
How fast and easy was to file a claim…
How fast and easy was to file a claim and also how fast it was to hear back from a claim I just had filed.
Insurer: Figo
By: Roger
easy filing of a claim and in the past…
easy filing of a claim and in the past quick handling of the claim and payment, I strongly recomment Embrace as a pet insurance
Insurer: Embrace
By: Alain Peracca
Do not get this keep looking
I will be canceling my policy. This insurance is not worth it, especially if you have a pre-existing condition. They always claim any issue is linked to pre-existing conditions, no matter what proof you provide. I’ve sent multiple test results showing that my condition is unrelated to diabetes, but no one has responded, and they’ve even closed my cases. It’s been over a month since I submitted my claims, and the only communication I’ve received is the standard “your claim is denied due to pre-existing conditions.” They don’t respond to emails, and it feels like they don’t care at all. I strongly recommend going with a different provider, especially if you have any pre-existing health issues. I’ll be updating this review as I wait to see if they ever respond or review the paperwork properly
Insurer: Embrace
By: Camille
Amanda Mello was helpful
Amanda Mello was helpful, knowledgeable and a joy to chat with.
Insurer: Fetch
By: CANDY
Loop hole masters, nothing is actually covered...
Loop hole masters, you won't get back a cent. My cat is 8 and was randomly diagnosed with osteoarthritis. This was not a known condition prior to the diagnosis. We have spent about $4000 so far and got back $65... My cat now needs monthly injections to manage the pain, neither the visits nor the treatment is covered in any capacity. Do yourself a favor, put what you would pay these thieves into a savings pr emergency account and manage it yourself. Extremely disappointed.
Insurer: Fetch Canada
By: Jesse James
Pet Plus +++
Great insurance. It is there when you need it. Their operators are very nice and helpful.
Insurer: Pets Plus Us
By: Franck
Terrible experience with Fetch
Terrible experience with Fetch. Extremely long processing times. Requested for the same information previously provided multiple times; didn't even bother to read the documents provided which already contained the information requested and stonewalled. 0 updates for 2 months. Pet records provided were dated July 31st (date provided by animal hospital) and Fetch didn't even bother to read the rest of the patient history because of this. Re-requested for records dating from January onwards (which were in the provided document) and then stopped communicating for months. No update on claim progress for multiple months before I reached out for support.
Insurer: Fetch Canada
By: Andrew Ding