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So far so good
So far so good. My first experience with pet insurance and it was a positive one. Knowledgeable helpful staff. Clear and precise communication. I was very impressed.
Insurer: Trupanion Canada
By: Angus W MacDougall
Great decision
The representative was very kind and knowledgeable.
Insurer: Embrace
By: Strawberries
The worst
I put in a claiim two months ago. I called four times still nothing. I wish i went with another company. Now im stuck. I keep getting promises it will be done.
Insurer: MetLife
By: Lisa
Thank You healthy Paws
Unfortunately my dog at a foreign object and needed major surgery. My wife and I were worried about the coverage and maybe getting push back from insurance company, But in a matter of a few days i got approval from them on the medical bills no question asked. It was great as we shifted our focus on our beautiful dog's recovery. Thank you Healthy Paws! Highly recommended!
Enormous price increases
Although I think Trupanion has provided us with good care, the exorbitant price increases make it so I can not leave a positive review. Within the contract that we signed there is a provision for "minor price increases". Our original monthly payment was $89/month. Within the last year and a half our prices have increased to $132/month. This is an increase of almost 50% and FAR beyond a minor increase. The reason stated was that "the cost of veterinary care has increased in our area". My sister is a veterinarian and I know that this is not the case (or certainly not enough to justify a 50% increase over a year and a half period). We will be switching providers at these prices. Protect yourself from ridiculous price increases and go elsewhere.
Insurer: Trupanion Canada
By: Sherry
Thank you, Trupanion!
Trupanion gives us the confidence to take our curious and energetic little fur-ball out on adventures to the lake and mountains. It is comforting to know Trupanion is there to help if, for some reason, something accidently happens. It is important for me to protect Rocky because I never want to have to face an impossible choice if something were to happen and if finances becomes an issue. Thank you for your outstanding service and giving me piece of mind!
Insurer: Trupanion Canada
By: Jessica Liesemer
Trupanion is a MUST-HAVE, don't wait!
I got Trupanion after extensive research back when we got our dachshund sisters. They were puppies in 2019 and being COVID dogs, they didn't get all the socializing and training they deserved. 2024 and they have now saved both of my baby girls from life-threatening conditions that I NEVER would have been able to pay for on my own, especially since they happened back to back, one in 2023 and the other only a year later. I will be a forever customer to Trupanion. Don't wait any longer, stop hesitating and just get it, you won't regret it and your furbaby would thank you if they knew it saved their lives!
Insurer: Trupanion
By: Jane Doe
Violated Human and Charter Rights
Fetch has violated my human and Charter-protected rights as a disabled person by denying a six-day accommodation for a delayed claim submission, which was due to my cognitive disabilities. I filed a claim with the HRTO, to which they initially failed to respond. When they finally did respond, it was to request an extension of the response deadline amounting to an astonishing 67 days. The hypocrisy is glaring. Upon responding, they escalated their stance, reinforcing their ableism and discriminatory actions. The level of blatant ableism exhibited by Fetch is appalling, reminiscent of a bygone era. Their conduct has been profoundly egregious. This case is ongoing.
Insurer: Fetch
By: Ferg
One of my vet asst.recommended Fetch as…
One of my vet asst.recommended Fetch as she has this insurance for her furbaby. I looked at all insurances and found Fetch to have the best coverage at an affordable price for my beloved pet. Furbabies are like children and you never know what can happen. From an injury, to an illness to a dental issue, which in my case is what happened to my puppy. Although I don't think I've reached my deductible yet I was still glad to have the coverage for future problems.
Insurer: Fetch
By: Sherri Robertson
One of my vet asst.recommended Fetch as…
One of my vet asst.recommended Fetch as she has this insurance for her furbaby. I looked at all insurances and found Fetch to have the best coverage at an affordable price for my beloved pet. Furbabies are like children and you never know what can happen. From an injury, to an illness to a dental issue, which in my case is what happened to my puppy. Although I don't think I've reached my deductible yet I was still glad to have the coverage for future problems.
Insurer: Fetch
By: Sherri Robertson