219,106+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,106 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Poor communication and customer service
I was denied my claim due to a vet not responding. Which is completely legitimate but it took me a month of waiting on hold and having no response to emails to even figure out what they were looking for. I kept getting emails saying I didn't need to do anything and after weeks of trying to contact them I finally got a person to write back via email to say they didn't have my vet info. A couple weeks later it was denied. If I had known the vet wasn't responding I could have called them but I am just going to cancel and move on. Only now I have a pre-existing condition that won't be covered.
Insurer: Pets Best
By: J
Fast response
Fast response, great company !!
Insurer: Embrace
By: James Jeffreys
Good policy, quick reimbursements!
I got my reimbursement quickly and hassle free. 10/10!
Insurer: Spot
By: Jordan Gearhart
I would and will return to EMBRACE for…
I would and will return to EMBRACE for pet insurance,They are an awesome company that actually cares about their clients. As soon as my retirement is completed I will sign up again.Best. pet insurance company I have ever had and I have had several within my lifetime..this one is the best by far...
Insurer: Embrace
By: Charles Bischoff
Why I chose FetchPet
I went with Fetch Pet because they have awesome plans and deals that really work for my budget. The flexibility in their services and the great value for money made it an easy choice. Plus, my pet loves them!
Insurer: Fetch Canada
By: Asha Adrienne Corales
Worse experience ever
Worse experience ever. Do not use embrace for your pets
Insurer: Embrace
By: W L
Worst pet insurance in the world
Worst pet insurance in the world and I don’t know how many years I paid ridiculous payments of 200 to 230.00 an month and I blame myself for staying with them but it was mostly due to the years of an investment with them. when my dog passed away I sent them the information and they said sorry about your dog and within days they hit my credit card again for a monthly payment and they promised me a refund on the payment for insurance after my dog died. My dog has been passed away for three weeks and they hit my card for another payment and they owe me a separate refund. I have called them twice. I’ve emailed them several times and as of today my refund should be in my account actually a couple days ago, but they are still not there because these people are liars and they’ll hit your card, but they won’t remember to refund the overcharges absolutely never ever ever use this company again. What a garbage company they are and heartless people. Most likely they will respond to this with oh my we’re so sorry and we’re going to fix this right away, but they’ve had weeks to do it and they haven’t done a damn thing. I haven’t blocked their account because they’re supposed to refund me through the card on my account, but I’m probably going to have to block it because they’ll just randomly hit my card for anything.
Insurer: Embrace
By: Don
rate keep going up
I've been a client for many years and the rate just keep increasing. It's not really worth it at this point. The worst part is that they do not cover tooth extraction from cavities, which will cost you about $2000+. Stay away and look for a company that do provide dental coverage
Insurer: Healthy Paws
By: Andy
Latest 1 comments
We realize no one likes any form of premium increase. We understand your concern and would be happy to review your account and discuss your premium increase with you in greater detail. If you have not done so already, please call us at (855) 898-8991 and we will gladly answer any questions you have regarding the factors that go into your premium increases. Our complete accident and illness plan covers injury to the teeth if it is caused by an accident, including extractions and reconstruction of damaged teeth. Like some other pet insurance companies, our plan does not cover the regular dental care required to maintain dental hygiene for the pet. By making routine dental cleaning part of the pet parent's financial responsibility, it allows us to offer a complete accident and illness plan
This was the wisest decision I’ve made…
This was the wisest decision I’ve made as a pet owner. EMBRACE was the insurance company my Veterinarian advised me to purchase. He explained how user friendly they were. How they covered what the policy states, the claims were simple, and the reimbursement was almost instantaneous. He was 100% correct! I highly recommend EMBRACE to all pet owners!
Insurer: Embrace
By: Debra Harrington