222,444+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 222,444 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Room for improvement
It is relatively easy to submit a claim, however it is difficult to submit more than 1 invoice. I needed to take my dog for a re-check the next day and there is no way to submit a second invoice for the same claim. Also, I was very disappointed that what seemed like a very clear diagnosis of poisoning, was initially denied by claims under my accidental policy. I had to quote policy definitions and submit additional doctor notes in order to have my claim paid. On the positive side, the reimbursement of funds was very quick once the claim was covered.
Insurer: Embrace
By: Jennifer Sleeper
Just bought this pet insurance…
Just bought this pet insurance recommended by Prescott Animal Hospital. However, this is a recurring incident from the ER so I have not filed a claim. But I have had pet insurance before (years ago when I worked for the insurance company who first started it) and loved it. Peace of mind is everything!
Insurer: ASPCA
By: Nina BourBeau
Reimbursement for Wellness Examination
I put in a claim for a wellness examination and inoculations for my dog, which was very easily done on the computer. Within 12 hours my claim was accepted and I was honestly reimbursed. It is such a pleasure to deal with such an honest and reliable company.
Insurer: Figo
By: Charles
Best Customer Service
Katherine was very friendly and very helpful with what I needed. I appreciate her patience with working with me to find the best policy for my dog.
Insurer: Fetch
By: Bea Maga
WORST PET INSURANCE EVER!!!
WORST PET INSURANCE EVER!!! I enrolled my young dogs and my oldest on this pet insurance. None of the dogs had any pre-existing conditions except one could not eat chicken dog food. They were on the plan for over 3 years. The only thing this company would cover is the wellness it is useless for anything else. Thanks to this company when we enrolled into a different one for pet insurance my youngest dog has a pre-existing condition now, she was enrolled when she was 2 months old and had nothing. So from now on her allergies will not be covered because of embrace. They put you through hoops and will cover nothing. I have one of the best vets there is in our County and they tell everyone to stay away from this company. The most Shady unreliable company for pet insurance.
Insurer: Embrace
By: Jacqueline Doretti
The claim process was very easy
The claim process was very easy. I am not sure how it could be improved.
Insurer: Embrace
By: Patrick Clark
Bad customer service PERIOD
Bad customer service PERIOD Not afraid to take money asap.
Insurer: Prudent Pet
By: Angela Mabe
Exceptional Customer Service
The customer service was exceptional. Everyone I spoke with took the time to listen and do the research needed. They were professional and very knowledgeable. My issue / question was resolved with the one call.
Insurer: Embrace
By: Tina
We have loved our experience with…
We have loved our experience with Embrace. Their customer portal is so easy to use to load records, submit claims, communicate with the team, etc. If we need additional assistance, we just call & speak to a team member; they've always been professional and knowledgeable and able to explain things to us in depth. While we do wish the monthly rates were lower/more affordable (they could be if we lowered coverage limits), we've been grateful that we've had Embrace any time our fur babies aren't feeling well :) Definitely recommend this company if you're looking for pet insurance.
Insurer: Embrace
By: Jason Meuse
The best experience I have ever had…
The best experience I have ever had with insurance. They have a very easy claim process and the coverage is also good.
Insurer: ASPCA
By: Yusuf Ali