216,984+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,984 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
216,984 total
What are you looking for?
Most selected providers in "March, 2026"
This chart shows the distribution of the most selected pet insurance providers in March, 2026.
Providers with highest rating
19,791 reviews
11,077 reviews
5,407 reviews
55,032 reviews
8,940 reviews
Category with most reviews
This chart shows the distribution of review categories.
Really easy software and family plans…
Really easy software and family plans which is great.
Insurer: MetLife
By: Susan Boyer
Ridiculous
I submitted my claim for a medication and it came back denied and stated not on their list. They had reimbursed for this liver medication before and it is on their list. I called and it took me 40 minutes to get a human on the telephone that said it had been denied in error and she would resubmit for a HUMAN to reevaluate. I submitted the claim on March 1,2026 and just got email stating I was being reimbursed on April 14,2026. The amount of time you are on hold for a human to answer in customer service is HORRIBLE. A month and half for a claim is even worse. I loved Pets Best when I first got it 8 years ago but now if not for the pre existing to switch I would definitely switch companies.
Insurer: Pets Best
By: Lee Ann Mathis
Embrace worked for purpose purchased
While the cost of the insurance is probably too high - It is probably too profitable for the company; the purpose of preventing a catastrophic expense with out pet worked well. Embrace did what was promised. The on the phone staff support regarding claims was great.
Insurer: Embrace
By: Tom
Been with Embrace a few years and it’s…
Been with Embrace a few years and it’s the the 1st claim all went smoothly.payments on time .sign up for straight into your account cheque takes a lot longer.
Insurer: Embrace
By: Mr s asprey
So glad my puppy is insured now!
So glad my puppy is insured now!! I wasn’t sure about enrolling with Fetch as I was looking at other pet insurance providers. So I decided to called Fetch. I had the pleasure speaking with Nadine Van Ness, wow! What an amazing experience!! Nadine was soooo helpful and patiently answered all my questions. She is very knowledgeable about Fetch’s policies. I immediately enrolled on the spot! Thanks Nadine!! 👏🏾😄🐶
Insurer: Fetch Canada
By: Simone
Easy questionnaire
Not too many questions and the questions were easy to answer.
Insurer: Sonnet
By: Anna Maria Romanski
Rotten customer servie
I have 3 dogs and have been with Figo via Costco for over a year. In order to register a pet, you must send in the last vet visit note including physical exam before they approve the pet insurance. I filed a claim last week and they put the claim on hold asking for the initial vet visit for this dog-WHICH THEY ALREADY HAVE! I had to call the vet and waste their time and also mine. Do NOT use this insurance. Try Lemonade instead as my family members use them and NEVER get hassled like this.
Insurer: Figo
By: barbara dupaul
easy
easy. affordable. not enough details such as...when does coverage begin etc etc. I have to purchase in order to have those answers.
Insurer: MetLife
By: ppanchorage
It was quick and easy to do and very…
It was quick and easy to do and very reasonable priced. I took advantage and paid it for the whole year
Insurer: MetLife
By: John Bankey