219,190+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,190 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Claims take wayyy too long
Claims take wayyy too long, hold times wayyy too long, should have paid a little extra and stuck with trupanion. You get what you pay for....
Insurer: Embrace
By: Kristen
Professional & Sympathetic!
When we got our Boykin Spaniel puppy two years ago, our vet highly recommended pet insurance since this breed is known for eating things they should not. Thankfully, she’s only done that once, but she has had some other unusual things happen that have required our vet’s attention. Afterward, filing a claim with Embrace has been so easy. Their quick response and thorough explanations help to relieve the stress we are feeling at the time. We highly recommend Embrace, for the excellent customer service they provide during the stressful times we all feel when our pets aren’t well!
Insurer: Embrace
By: Sandy Cherry
Fast and Reliable
My Yorkie mix had a terrible stomach issue on a Saturday morning that turned out to be nothing major but still cost over $500. I submitted the bill to Embrace. The process was fast and efficient, and I received the funds directly within about 10 days. Embrace is the best company I've used for my pets' care, and it's a comfort knowing that they are there in case of anything. Thank you!
Insurer: Embrace
By: Angelo Leonardi
I never had insurance for the other…
I never had insurance for the other five dogs previously and decided to get it for the only mine i have now so i really needed help guiding me on how to submit a claim and they helped me
Insurer: Spot
By: Sharon Nagy
Easy to file a claim
Easy to file a claim. Easy to follow the progress of the claim. Payout was within a decent time frame.
Insurer: Fetch
By: Joanne
I Have had no Problems and they are very helpfull
Thjey have paid my claims as was expected.
Insurer: Pets Best
By: Terry Blackburn
Had problems getting claim documents
Had problems getting claim documents. Embrace worked with me to get my documents together to get the claim done. Easy to work with claims reps that I dealt with. I guess my claim is done now. But haven't received anything from Embrace.
Insurer: Embrace
By: James Harrington
This is my 3rd or 4th claim submitted
This is my 3rd or 4th claim submitted. The first one from nearly a month ago has not been settled yet! And trying to contact Embrace takes an hr or more on the phone!
Insurer: Embrace
By: Patricia Cremens
Great customer service & coverage
Great customer service over the phone and quick review of medical records. Really great coverage
Insurer: Embrace
By: Elaine Loudermilk