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Pet parents across the U.S. and Canada have left over 224,949 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I’ve used 4 different companies and…
I’ve used 4 different companies and Spot is the easiest to use. I like that they don’t require a full history like other companies do. Payouts are quick and easy.
Insurer: Spot
By: Benny Flinchum
We recently submitted 2 claims
We recently submitted 2 claims. They were handled promptly.
Insurer: Spot
By: Anna Brennan
This is my first experience with…
This is my first experience with Embrace and so far it has been a good one. Hopefully it will be just as positive if anything dire were to occur in the future with our new puppy. That’s when it will matter most and hoping it is never needed.
Insurer: Embrace
By: Erin W
Claim submission and payment were super…
Claim submission and payment were super easy! I did it all through the app and the reimbursements were so timely.
Insurer: Embrace
By: Stacy Betz
Great Customer Service
The representative was punctual and knowledgeable. He solved my problem and answered all my questions.
Insurer: Embrace
By: CAROLINE VANN
Transparent, fast for the big things, good communication
I have had Pets Best for a little over two years now after I rescued my pup. Overall, I have found them to be entirely transparent on his coverage, what the decision on my claims are and why, as well as any updates and changes along the way. I will say, at times, with my smaller claims (he receives monthly allergy shots during the warmer months), they do not process them super quickly but they send status updates and do get to it. The one time I had to use them in a more emergency situation where he needed surgery, they responded to the claim very quickly and were wonderful to work with. They direct deposit closed claims right to my bank account and I get communication along the way as they do. I have recommended them to friends who have also had positive experiences. Including one who had a major, several thousand dollar surgery, and they had reimbursements within three business days.
Insurer: Pets Best
By: Jenna DeMarco
Overcoming
As with all things being new, time is never on your side. Once all of the hurdles were overcome the end result was worth the first time experience.
Insurer: Embrace
By: Michael Friedman
Easy claim process
Very easy to submit a claim--took less than 2 minutes. The response from Embrace was timely and satisfactory. I can rest more easily knowing my pets will be covered if they become ill.
Insurer: Embrace
By: NRV
Easy claim process and fairly quick…
Easy claim process and fairly quick processing.
Insurer: Fetch
By: lisa
Embrace always finds an excuse not to…
Embrace always finds an excuse not to pay what you spend since I have this insurance, they always come up with an excuse. I'm tired of them never paying, a lot of talk but they don't pay. I'm going to change to another insurance that has more peace of mind for me and my dog Lola. I'm retired and I live only on my paycheck and sometimes I think I can't even pay other bills. Omg, how hard it all is.
Insurer: Embrace
By: Sonia Albuerne