223,999+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 223,999 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Awesome response time
Awesome response time. Claims are super easy to submit. Their portal is super user friendly.
Insurer: Spot
By: Katherine
Robot decides payment & Very Expensive
Too expensive & I recommend you triple check your invoices because a robot reviews them & decides on payment. I just had to argue an invoice that went towards wellness & found out the robot Apollo mis-diagnosed my invoice. Now I'm going to go back & triple check everything which I don't have time to do.
Insurer: Embrace
By: Chena Suggs
excellent service
the gentleman made it very easy to comprehend and clear and precise.ty
Insurer: Sonnet
By: jean
So glad we did this!
So glad we did this! Everything about this process was easy-peasy. Our cat had to have surgery after swallowing massive amounts of yarn. We were so pleased with our experience and how it was all handled. Will definitely be keeping all four of pets with Embrace.
Insurer: Embrace
By: Wendy
Second year with this company and I am…
Second year with this company and I am still very satisfied. It’s easy to put in a claim and the app helps to keep you updated. 👍🏻
Insurer: Embrace
By: Marjorie
Full Service Experience
Appreciate the seamless, full service experience, from the veterinary nurses available at all hours, to the simple app based upload of claims, and the prompt processing of claims via direct deposit.
Insurer: Spot
By: D Van Westbroek
Seems that when you need them the most…
Seems that when you need them the most they find a reason to exclude a need for your animal. After a year of paying them over $2000 and not submitting a single claim. Also getting ready to renew for another year at $2500, they deny a service. So, they got cancelled.
Insurer: Embrace
By: R Hoyt
So far so good
So far so good. Good time for processing invoices, have not received a reimbursement check yet but says it’s in the way.
Insurer: Spot
By: Jonathan Bornstein
Best customer service ever
Love Sonnet the best and most customer oriented insurance company I've ever dealt with. Have been with them for 5 years for auto and just added my Tennant insurance as well. Can't recommend them enough. Outstanding service !
Insurer: Sonnet
By: Brian Mccarthy