222,359+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 222,359 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I switched to Embrace after having Pets…
I switched to Embrace after having Pets Best Insurance and frankly, I regret it. Customer service was much better with Pets Best. I could actually get someone on the phone. With Embrace, it seems that every time I have called the wait is so long that I give up. My first submitted claim took about a month in review. The second claim for $24 for my pet's hyperthyroidism meds was denied in it entirety with no explanation . The EOB just said "not covered" but provided no reason. I looked at my policy and RX meds are to be covered. Overall, I am not very pleased with the company and I regret leaving Pets Best.
Insurer: Embrace
By: Maria Vidakis
This insurance is trustworthy!
This insurance is trustworthy and they process claims easily and swiftly.
Insurer: Spot
By: Patrick Skater
Quick review of vet records and…
Quick review of vet records and turnaround for refund! I don't feel like I have to fight to be helped like with health insurance. We have unfortunately had 2 claims so far one a large surgery and one a small emergency, and have had no complaints with either.
Insurer: Embrace
By: Kaitlyn Hill
Very easy to submit a claim…
Very easy to submit a claim and very quick response. My only disappointment was that this is the first time in two years that I surpassed my deductible - and my monthly rate went up immediately. Thank you for taking time to explain how rates are determined and what options exist for dealing with the increase.
Insurer: Embrace
By: Poppi Sebastian
I am very pleased with Embrace pet insurance.
I was explained pre existing conditions that are not covered by any insurance company, and it did take me a few times to have this explained thoroughly to I so I understand this now and it does make sense. I have always been treated kindly by all of the employees and Charmaine who is in the claims department when I have spoken to them on the phone. I do SO appreciate all of the employees kindness, patience, knowledge and help. I highly recommend this pet insurance company and my SO beautiful cat deserves this insurance so she may receive any care needed if there is an accident, or health issues in the future. Thank you Embrace pet insurance! Sincerely, Kristi Brockman.
Insurer: Embrace
By: Kristi Brockman
Super easy claims experience!
Super easy claims experience! All I had to do was upload a copy of the receipt with a breakdown of what was done and in a day or two I had an answer explaining what/how much was being covered and a few days later the money was in my account. Doesn’t get any easier than that!
Insurer: Embrace
By: Chris T.
I recieved an email from Rose S
I recieved an email from Rose S. stating due to my dogs teeth needing cleaned she is nonlonger eligible for coverage! This is the first time the veterinarian mentioned my dogs teeth are a little discolored! Get real Rose S. Dogs teeth don't get brushed on a daily basis like humans do!
Insurer: Embrace
By: James Ogden
EASY!
So much easier than submitting any human claim. Ever.
Insurer: Embrace
By: Dee Rusinko
You have taken care of my pets for…
You have taken care of my pets for years. Always easy to take care of my pets. THANK YOU.
Insurer: Embrace
By: Jewell Rossback
Carman did a great job explaining…
Carman did a great job explaining benefits
Insurer: Prudent Pet
By: mebrowngmail.com