221,891+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 221,891 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Ease of using the website and…
Ease of using the website and submitting claims. I do love metlife for all my dog's needs.
Insurer: MetLife
By: Kathy Currie
Easy and convenient all around
App is easy to navigate, claims are easy to submit, decisions are easy to review, and communication is excellent.
Insurer: MetLife
By: customer
Great experience worked great with my…
Great experience worked great with my vet office.
Insurer: Trupanion
By: Daniel Martin
The customer service people are easy to…
The customer service people are easy to deal with and are friendly. The reason for the four star is because submitting claims needs to be better. I uploaded an itemized invoice to the same claim once I was able to get it from my vet. It wasn't received for some reason, so I had to open a completely new claim for it.
Insurer: MetLife
By: customer
VERY GOOD CUSTOMER SERVICE
VERY GOOD CUSTOMER SERVICE
Insurer: Nationwide
By: customer
Claim process is easy to navigate and…
Claim process is easy to navigate and was handled very quickly.
Insurer: MetLife
By: Tracy M.
I have had MetLife pet insurance for 3 years
I have had MetLife pet insurance for three years for 1 dog and 2 cats and I have never been disappointed! Submitting claims is easy. Even if you do not have all the info, they will contact your vet and ask for all necessary paperwork. After all is approved they send the money right into your account.
Insurer: MetLife
By: Heather
I signed my newly adopted Shih Tsu up…
I signed my newly adopted Shih Tsu up for ASPCA insurance 7/7/2025. I submitted several claims for routine veterinary care and two incidences of ear infections. So far every claim is being questioned, despite my having sent required documentation and providing details in each claim. One claim is being questioned because it "didn't upload correctly," but they have a record of what I submitted, including the detail. I downloaded a copy of it from their website. It appears they're routinely holding everything for "more information from my vet." With the exception of the ear infections and a microchip, everything else has been for required vaccinations and heart worm, flea, and tick medication. I plan to drop this insurance as soon as I can find a decent replacement.
Insurer: ASPCA
By: CHL
When I lost Skylar they were very…
When I lost Skylar they were very sympathetic and helped me file my claims.
Insurer: MetLife
By: Dewayne