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Mixed review
When they pay it's usually pretty fast. But they make up reasons to deny a lot. Say they cover chiropractic but deny everything. Shouldn't be allowed to do that.
Insurer: MetLife
By: customer
MetLife refused to pay for claims and…
MetLife refused to pay for claims and when you call to talk to a representative, they tell you different information. They mislead you and have you paying for treatment for your pet and telling you that it will be reimbursed because this a new treatment.
Insurer: MetLife
By: Vernita Brown
Trupanion Pay
SO happy that you have finally integrated Trupanion pay because it cuts down the time to get our payments and the facility gets their payments too.
Insurer: Trupanion
By: Anisa
Thank goodness I have insurance for my…
Thank goodness I have insurance for my Chloe, having insurance takes the worry out emergency. The process to make a claim is very easy .
Insurer: MetLife
By: Gail
Quick review
Quick review, Approval and reimbursement of submitted claims
Insurer: MetLife
By: customer
Quick claims and very responsive…
Quick claims and very responsive customer service reps I have had only positive experiences with this company so far No complaints
Insurer: MetLife
By: Barbara
Seamless and quick turnaround.
Seamless and quick turnaround.
Insurer: MetLife
By: customer
Weekend Emergency
You made saving our 9-year-old shepherd, Taser's life possible. There was no way I could afford to put her in ICU for pneumonia. Then I told CVETS that she was insured by Trupanion and they estimated what my cost would be. Still expensive but doable. Thanks!
Insurer: Trupanion
By: Joye Martin