222,359+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 222,359 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Increased rates 35%in 2 years, healthy dog
Increased rates 35% over two years on a dog in perfect health. Not a single claim. He’s only 3yo. I called and asked for an explanation. They lied about “pricing is what it is as it’s a highly regulated industry…” They parroted lines used for humans insurance that are not at all applicable to dogs insurance. Gross. Switched to another company.
Insurer: Embrace
By: Daniel H
The simple claims process helped us
Losing our dog to cancer was very sad. It would have been difficult to complete to claims forms if the process had been complicated. Embrace made the process simple and offered condolences. We miss our boy very much, but taking care of details without extra steps and with kindness makes the difficult situation a little easier.
Insurer: Embrace
By: Ellen Tanner
They were wonderful in helping me ick…
They were wonderful in helping me pick best plan for my dog as I was moving!!!
Insurer: Prudent Pet
By: Sandra Caldwell
The BEST Customer Service
We submitted the receipts and Embrace kept in contact with us through the entire process. The money for our claim was promptly put into our account and was much appreciated.
Insurer: Embrace
By: Karen Mcgill-Konezney
What is the benefit of having a policy?
$130 dollars a month, finally submit a claim, and denied with no explanation? My dog needs injections. Now paying $130 for insurance and $100 for each injection. What is the point of having this at all? What is actually covered? Extremely unclear. Certainly will not remain a member and would never recommend to anyone else. Extremely dissatisfied and disappointed.
Insurer: ASPCA
By: Reece Kingcade
They do not respond to emails I sent…
They do not respond to emails I sent several never got a response. I finally had to call to cancel the policy. I got the policy and sent all my dogs bloodwork he had nothing wrong. He was acting funny so I went to another Dr to see if there was anything wrong. It was a diagnostic test. Still came back no issues currently other than a heart murmur. They refused to pay for the diagnostic test and told me any and everything that they were testing for if it ever became wrong with him they wouldn’t pay for that either. He
Insurer: Embrace
By: Shauna Nicosia Allison
Quick, easy process
Our dog started feeling ill and we made some vet visits and got some tests done. Spot was quick to review the claim, get what they needed from the vet and process the claim. They didn't give us the run around or cause us any headaches. It was surprisingly easy.
Insurer: Spot
By: Wendy Hernandez
Great company
Great company, super easy to submit claims!
Insurer: Embrace
By: Suzy Fitzgerald
Embrace pet insurance is a must for pet owners
My five cats are between 2-5 years old. I didn't expect them to have any health issues until they were much older. However, I knew pet insurance was a wise financial choice and my investigation into insurance providers resulted in choosing Embrace. As it turned out, I needed to seek emergency medical care for three of my cats over the past two years. Hospitalization & follow-up care costs totaled over $5,000. Since I was able to get immediate and excellent care at UC Davis Pet Hospital, two of my cats have completely recovered. The third cat is currently undergoing treatment. Pet insurance allows you to seek care for your pets without financial concerns. It is a wise financial decision. Embrace's customer service is outstanding. Submitting receipts on the website is very easy. Reimbursement happens quickly.
Insurer: Embrace
By: Cathlyn Daly
It was easy to apply and easy to…
It was easy to apply and easy to understand which situation I was in. The results report was easy to understand and reimbursement was prompt.
Insurer: Spot
By: Yumi Ladner