210,301+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 210,301 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
210,301 total
What are you looking for?
Most selected providers in "March, 2026"
This chart shows the distribution of the most selected pet insurance providers in March, 2026.
Providers with highest rating
19,758 reviews
11,030 reviews
5,329 reviews
55,032 reviews
8,891 reviews
Category with most reviews
This chart shows the distribution of review categories.
Manipulative pricing and terrible customer service
I recently called customer service to get clarification on why my pet insurance premiums doubled within a single calendar year. After waiting on hold for 20 minutes, the representative I spoke with was incredibly dismissive and rude. When I asked for the reasoning behind the massive increase—beyond my dog simply getting one year older—she refused to explain and claimed the reasons were 'clearly outlined' in my renewal email. When I pointed out that the email only listed the new premium cost without explaining the why, she actually insulted my reading comprehension skills—twice. Sending an email that just states a higher price without any context or explanation is a manipulative business practice.
Helping me pay for keeping my baby…
Helping me pay for keeping my baby alive!
Insurer: Pumpkin
By: Joe
Very nice and patient rep!
Was a bit confused about my policy and everything that went into it and the representative I spoke with was very kind and patient with all of the questions I had. I feel much more confident with my policy now!
Insurer: Prudent Pet
By: Kingsley Strickland
It's been over two weeks and no word on…
It's been over two weeks and no word on the approval. I don't even want this insurance anymore and I have no way of canceling. Just a stupid process overall.
Insurer: Nationwide
By: Devon
Highly recommend!
Just great service all around!
Insurer: Pumpkin
By: LISA FALZETTA
Great experience with customer service and processing claims
Customer service pleasant and helpful with claims and explaining polocies. Quick response to claims.
Insurer: Healthy Paws
By: Margie Carroll
It offers excellent coverage.
It offers excellent coverage.
Insurer: MetLife
By: DARWIN RAMOS
Everyone was very helpful and it was…
Everyone was very helpful and it was quick and easy process
Insurer: Nationwide
By: customer
Making a claim was easy and the…
Making a claim was easy and the decision was made the next day
Insurer: Pumpkin
By: George Stuber