224,911+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,911 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Absolute scam artists
Absolute scam artists. They'll find any way possible to deny your claim, break it down into pieces, classify every possible thing as "wellness", classify all the rest as within your waiting period or a pre-existing condition, and put another lump into the deductible - if they even process anything, because half the time they complain about missing paperwork or medical history. You're lucky if you get anything out of them. Even for a $1500 accident / injury vet episode on a single pet, you might get $500 back - but then think of the hundreds you already paid them to insure the pet for the year. And that assumes your pet actually has any health problems that year. Every time I open this website, I get angry. I've had to fight them for coverage multiple times. We have policies on three pets (two cats and a dog). TLDR: Not even half of your vet expenses are covered under their policy, and you still have to meet deductibles. * Unless you pay for "wellness rewards", which is just paying in advance for services you might not even use, for the pleasure of maybe getting your money back. The only reason we still have this is in case something really bad happens - cancer, broken bones, whatever. I don't know, maybe you get your money back when your pets age, but by then you'll be earning more anyway, and the money will mean less to you than it does now. For healthy pets, this is a ripoff of epic proportions, and it will grind your gears every time you have to deal with them.
Insurer: Embrace
By: Michael Aling
Reply and payment for great service my claim was easy…
Reply and payment for my claim was easy and fast.
Insurer: Spot
By: Wayne Kauk
The initial review time takes too long
The initial review time takes too long. Other than that, it was a great experience.
Insurer: Fetch
By: Brooke
Customer service is always friendly
Customer service is always friendly, knowledgeable and helpful. Claims are processed quickly!
Insurer: Embrace
By: Katy C
I had the pleasure of working with…
I had the pleasure of working with Amanda Mello for moving our policy from Canada to the States. She was very diligent and resolved my request quickly. Great experience. Thanks!
Insurer: Fetch
By: Farzad Daei
Only company to go with!
I had checked out 10 other companies, this was the only one that didn't have hundreds of complaints in the last year on the BBB website. I found Rebecca to be very helpful and answered all my many questions. I have never purchased this before.
Insurer: Prudent Pet
By: Martha Blacketer
Easy & fast reimbursement for claims
Easy & fast reimbursement for claims, no problems
Insurer: Spot
By: Alan Osterling
Amanda was awesome
Amanda was awesome! Answered all my questions and took care of me. Thank you
Insurer: Fetch
By: John M
Zero If the website allowed me
Zero If the website allowed me. Please, I urge you to go read Embrace's reviews and responses to said reviews on the BBB website. The reviews are more detailed so you know EXACTLY what Embrace's does and does NOT due after they have taken your money! Bottom line: They don't review your pet's medical history prior to purchasing a policy. They self diagnosis your pet with pre-existing conditions and illnesses even when a Vet has NOT, even with medical documentation of no such condition/illness. Then deny, deny, deny!
Insurer: Embrace
By: Whit Bo