207,035+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 207,035 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Awful Pet Insurance!
I signed up for Figo because it was affiliated with Costco and I thought they would provide great service because of this. However, it takes a very long time for claims to be processed with no communication about the status of claims or if more information is needed to process a claim. You need to follow up on your own. I was carrying another policy because most insurance companies have a 6 month waiting period on certain procedures. However, I did not know this would affect the coverage on eligible claims I submitted with Figo. When my pet passed away unexpectedly, Figo would not cover ANY of the expenses because I had another policy. I didn't expect the full amount to be covered twice, but they could have at least covered the difference so the entire amount of my pet's final care was covered. I am VERY disappointed and will not be recommending Figo to any of my friends with pets.
Insurer: Figo
By: Erin
Yaz was super knowledgeable and…
Yaz was super knowledgeable and listened to what kind of plan I was looking for. He found a plan that worked best for me and what I wanted. He was kind and personable as well!
Insurer: Nationwide
By: customer
It’s definitely worth it!
I have never had any issue getting reimbursed for my dog’s medical expenses, in fact, this company has even made sure to remind me that certain services were reimbursable when I didn’t submit a claim. Customer service is always great, too. I have aNd still do highly recommended this company to others for pet insurance!
Insurer: MetLife
By: Christina Ellsworth
I can submit in my soap notes and…
I can submit in my soap notes and billing information and always get reimburst immediately!
Insurer: MetLife
By: Beverly Brown
Claims are always processed quickly
Claims are always processed quickly, The customer service team are courteous and concise.
Insurer: MetLife
By: John Oddo
The agent was pleasant and very…
The agent was pleasant and very knowledgeable
Insurer: Nationwide
By: Customeur
Ease of use needed pet insurance for a…
Ease of use needed pet insurance for a while now
Insurer: MetLife
By: James Charlesworth
Quickly processed
They processed my claim quickly and it really helped to pay the bill.
Insurer: Spot
By: randee Osgood